Telecaller

Tripledots S; Ranchi; On-site; INR 180,000 - 240,000; Full time

Job summary

Tripledots S in Ranchi, Jharkhand is seeking a female candidate with strong communication skills in Hindi and English. The role requires MS Office experience, excellent negotiation abilities, and the capacity to handle pressure while convincing customers about the company’s products and services.

The position focuses on calling customers, lead generation, and building lasting client relationships through proactive follow-up and meetings, fostering growth and repeat business.

Qualifications

• Only female candidates with good communication skill in hindi as well as in english are preferred.
• Must have working experience in MS-office (MS Word, MS Excel, Powerpoint etc.)
• Outstanding Negotiation skills to resolve issues and address complaints
• Must have strong convincing power and pressure handling capacity.

Responsibilities

• Call customers to inform & convince about the importance of company's products and services.
• Generating Leads or Searching & Collecting desired information from the clients by using own skill and new marketing initiatives.
• Creating a Database of Fresh / New Clients, Followup Clients and Converted Clients.
• Followup / Communicate with the created database through phone calls on daily basis.
• Fix / Organise a meeting with the customer.
• Maintaining fruitful relationships with existing customers.
• Develop and sustain solid relationships with customers to encourage repeat business.

Skills

Hindi & English communication

Negotiation skills

Pressure handling

Convincing power

Tools

MS Office

Job description

• Only female candidates with good communication skill in hindi as well as in english are preferred.
• Must have working experience in MS-office (MS Word, MS Excel, Powerpoint etc.)
• Outstanding Negotiation skills to resolve issues and address complaints
• Must have strong convincing power and pressure handling capacity.

Responsibilities and Duties

• Call customers to inform & convince about the importance of company's products and services.
• Generating Leads or Searching & Collecting desired information from the clients by using own skill and new marketing initiatives.
• Creating a Database of Fresh / New Clients, Followup Clients and Converted Clients.
• Followup / Communicate with the created database through phone calls on daily basis.
• Fix / Organise a meeting with the customer.
• Maintaining fruitful relationships with existing customers.
• Develop and sustain solid relationships with customers to encourage repeat business.