Tele Caller

Market Xcel Data Matrix; New Delhi; On-site; INR 180,000 - 300,000; Full time

Job summary

Market Xcel Data Matrix in India is seeking candidates for outbound calling roles. The position involves making calls to customers and respondents, explaining purpose, and ensuring clear, professional communication.

You will conduct timely follow-ups, record accurate information, and maintain call logs while meeting daily targets. The role requires strong verbal skills in Hindi and/or English, basic computer proficiency (MS Excel), and excellent interpersonal abilities to engage with varied

Qualifications

• Graduate or undergraduate candidates may apply, depending on project requirements.
• Good verbal communication skills in Hindi and/or English.
• Basic computer knowledge and familiarity with MS Excel.
• Strong interpersonal skills and the ability to engage with different people over the phone.
• Good listening, coordination, and follow-up skills.
• Ability to work in a target-oriented environment.
• Freshers and experienced candidates.

Responsibilities

• Make outbound calls to customers, respondents, or potential clients as per project requirements.
• Explain the purpose of the call and communicate information clearly and professionally.
• Conduct follow-ups and ensure timely communication with the relevant stakeholders.
• Collect and record accurate information during calls.
• Maintain daily calling reports, call logs, and follow-up trackers.
• Handle queries professionally and escalate complex issues to the concerned team.
• Achieve daily calling targets and ensure the quality of interactions.
• Adhere to company policies, project guidelines, and data confidentiality requirements.

Skills

Verbal communication

Interpersonal skills

Active listening

Coordination & follow-up

Target orientation

Education

Graduate or undergraduate

Basic computer knowledge

Tools

MS Excel

Job description

• Make outbound calls to customers, respondents, or potential clients as per project requirements.
• Explain the purpose of the call and communicate information clearly and professionally.
• Conduct follow-ups and ensure timely communication with the relevant stakeholders.
• Collect and record accurate information during calls.
• Maintain daily calling reports, call logs, and follow-up trackers.
• Handle queries professionally and escape complex issues to the concerned team.
• Achieve daily calling targets and ensure the quality of interactions.
• Adhere to company policies, project guidelines, and data confidentiality requirements.

Required Skills and Qualifications

• Graduate or undergraduate candidates may apply, depending on project requirements.
• Good verbal communication skills in Hindi and/or English.
• Basic computer knowledge and familiarity with MS Excel.
• Strong interpersonal skills and the ability to engage with different people over the phone.
• Good listening, coordination, and follow-up skills.
• Ability to work in a target-oriented environment.
• Freshers and experienced c