Tele Sales / Relationship Executive

Arborvitae In; Bengaluru; On-site; INR 350,000 - 520,000; Full time

Job summary

Arborvitae In in Bengaluru is seeking a sales-driven Relationship Executive who can build strong customer relationships, understand requirements and convert leads into registrations. The role is office-based with Monday to Saturday workdays.

The ideal candidate will be patient, empathetic, and an excellent communicator, while also highly target-oriented and able to manage a 50+ customer base. Prior CRM experience is preferred.

Qualifications

• 1–4 years of experience in sales or related roles.
• Excellent verbal communication and interpersonal skills.
• Ability to handle high daily call volume and follow-ups.
• Patient, empathetic, and target-driven with ownership mindset.
• Experience with CRM systems is preferred.

Responsibilities

• Make 100+ outbound calls daily and handle inbound sales calls.
• Follow up with leads to convert into registrations and event participation.
• Manage customer inquiries via WhatsApp and calling campaigns.
• Understand customer needs and recommend events and offerings.
• Build trust with a 50+ customer base.
• Handle objections and resolve queries effectively.
• Maintain lead details, notes, and status updates in CRM.
• Own assigned leads and ensure timely follow-ups.
• Achieve daily, weekly, and monthly sales/conversion targets.
• Share customer feedback and sales insights with the team.

Skills

Outbound calls

Verbal communication

Relationship management

Customer engagement

CRM usage

Target-oriented

Negotiation

Objection handling

Ownership

Tools

CRM tools

Job description

We are looking for a sales-driven Relationship Executive who can build strong relationships with customers, understand their requirements and convert interested leads into registrations. The ideal candidate is patient, empathetic and an excellent communicator, while also being highly target-oriented.

Work location: Work from office, Bengaluru

Working days: Monday to Saturday

Role & responsibilities

• Make 100+ outbound calls a day and handle inbound sales calls with prospective customers.
• Follow up with leads and convert interested prospects into registrations and event participation.
• Manage customer enquiries received through WhatsApp and calling campaigns.
• Understand customer needs and recommend relevant events, experiences and offerings.
• Build trust and maintain strong relationships with a 50+ customer base.
• Handle customer objections and resolve queries effectively.
• Maintain accurate lead details, follow-ups, notes and status updates in the CRM.
• Take complete ownership of assigned leads and ensure timely follow-ups.
• Achieve assigned daily, weekly and monthly sales and conversion targets.
• Share customer feedback, common objections and sales insights with the team.

Preferred candidate profile

• 1-4 years of experience in sales, tele sales, inside sales, relationship management or customer engagement.
• Exceptional verbal communication and interpersonal skills. This is the most important requirement for this role.
• Good voice modulation, with the ability to communicate clearly, patiently and confidently.
• Strong listening, persuasion, negotiation and objection-handling skills.
• Patient and empathetic while interacting with a 50+ customer audience.
• Strong sales and target-oriented mindset, with follow-up discipline and ownership.
• Comfortable working in a fast-paced, target-driven environment with a high daily call volume.
• Basic working knowledge of CRM tools. Experience with calling or telephony platforms is an added advantage.