Tele Sales Manager

Info Edge; Dadri; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Info Edge in Dadri, Uttar Pradesh, is seeking an experienced telesales team lead to drive outbound campaigns and hit daily, weekly, and monthly targets. You will manage a team, develop lead-generation strategies, and optimize conversion rates while ensuring customer retention and compliance with company policies.

The ideal candidate has 5–10 years in BPO sales, a proven track record in managing outbound campaigns, and strong communication skills to perform well under pressure in a fast-paced

Qualifications

• 5-10 years of experience in BPO sales or related field.
• Proven track record in managing teams for outbound calling campaigns.
• Strong understanding of call center operations, including scheduling software systems.
• Excellent communication skills with ability to handle high-pressure situations.

Responsibilities

• Manage a team of telesales agents to achieve daily, weekly, and monthly targets through outbound calls.
• Develop and implement effective strategies for lead generation, conversion rates improvement, and customer retention.
• Analyze sales performance data to identify areas of improvement and optimize call center operations accordingly.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Skills

Team leadership

Outbound calling

Lead generation

Sales analytics

Compliance knowledge

Tools

Scheduling software

Job description

Roles and Responsibilities :

• Manage a team of telesales agents to achieve daily, weekly, and monthly targets through outbound calls.
• Develop and implement effective strategies for lead generation, conversion rates improvement, and customer retention.
• Analyze sales performance data to identify areas of improvement and optimize call center operations accordingly.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Job Requirements :

• 5-10 years of experience in BPO sales or related field (e.g., insurance sales).
• Proven track record in managing teams for outbound calling campaigns.
• Strong understanding of call center operations, including scheduling software systems.
• Excellent communication skills with ability to handle high-pressure situations.