Tele Sales Executive (Dealer Sales)

Gallant Sports & Infra; Gurugram District; On-site; INR 223,000 - 391,000; Full time

Job summary

Gallant Sports & Infra in Gurugram is seeking a Tele Sales Executive to generate orders from dealers and distributors via phone, WhatsApp, and email.

You will onboard new dealers, coordinate with internal teams to ensure timely deliveries, and maintain strong relationships while meeting monthly targets. Experience with B2B sales and CRM tools is preferred; fluency in Hindi and English is essential.

Qualifications

• Graduate in any stream (BBA, B.Com or MBA preferred).
• 1–3 years in tele sales, inside sales or B2B sales; dealers/distributors experience is a plus.
• Strong verbal communication and negotiation in Hindi and English; regional languages are a plus.
• Basic Excel and CRM knowledge; comfortable with targets and high call volume.
• Good listening, persuasion and objection-handling skills.

Responsibilities

• Make outbound calls to dealers to promote products and generate orders.
• Identify, qualify and onboard new dealers using leads and market lists.
• Take repeat orders, share price lists, schemes and product updates, and push upselling and cross-selling.
• Follow up on quotations, pending orders and outstanding payments.
• Coordinate with order processing, dispatch and accounts to ensure timely deliveries.
• Handle dealer queries and complaints and escalate when needed.
• Maintain accurate call logs, leads and order data in the CRM or Excel.
• Achieve monthly and quarterly targets for calls, new dealers, order value and collections.
• Share market feedback on competitor pricing, demand and dealer needs with the sales team.

Skills

Verbal communication

Negotiation

Hindi & English fluency

CRM knowledge

High call volume

Target-driven

Active listening

Education

Graduate (BBA/B.Com/MBA preferred)

Tools

Excel

CRM software

Job description

Job Title: Tele Sales Executive (Dealer Sales)
Department: Sales
Location: Sector 49 gurugram, 6 days work from office role

Role Summary

The Tele Sales Executive will generate business from dealers and distributors by phone, WhatsApp and email. The role covers onboarding new dealers, taking repeat orders, following up on payments and keeping dealer relationships strong.

Key Responsibilities

• Make outbound calls to prospective and existing dealers to promote products and generate orders.
• Identify, qualify and onboard new dealers using leads and market lists.
• Take repeat orders, share price lists, schemes and product updates, and push upselling and cross-selling.
• Follow up on quotations, pending orders and outstanding payments.
• Coordinate with the order processing, dispatch and accounts teams so orders are delivered on time and queries are resolved quickly.
• Handle dealer queries and complaints, and elevate when needed.
• Maintain accurate call logs, leads and order data in the CRM or Excel.
• Achieve monthly and quarterly targets for calls, new dealers, order value and collections.
• Share market feedback on competitor pricing, demand and dealer needs with the sales team.

Requirements

• Education: Graduate in any stream (BBA, B.Com or MBA preferred).
• Experience: 1-3 years in tele sales, inside sales or B2B sales. Experience with dealers, distributors or channel sales is a plus.
• Skills:
  • Strong verbal communication and negotiation skills in Hindi and English (regional languages are a plus)
  • Basic Excel and CRM knowledge
  • Comfortable with targets, follow-ups and a high call volume
  • Good listening, persuasion and objection-handling skills

Key Performance Indicators

• Number of calls and connect rate per day
• New dealers onboarded
• Monthly sales value versus target
• Repeat order rate
• Collection follow-up efficiency