Tele Sales Executive

IMC Group; Chennai District; On-site; INR 420,000 - 700,000; Full time

Job summary

IMC Group in Chennai is seeking a target-driven Telesales Executive to drive outbound calls and convert leads into customers, consistently hitting revenue targets. You will pitch products/services over the phone, manage a robust pipeline using CRM, and coordinate with marketing and operations to ensure smooth order processing and after-sales support.

The role requires excellent communication in English, Tamil, and Hindi, with a proven track record of meeting sales quotas.

Qualifications

• Bachelor's degree or equivalent; undergraduates with strong relevant experience may be considered.
• 3–5 years in telesales, inside sales, or similar phone-based role.
• Proven track record of meeting or exceeding sales targets.
• Excellent verbal communication and persuasion in languages such as English, Tamil, or Hindi.
• Hands-on experience with CRM systems and lead management.

Responsibilities

• Make outbound calls to pitch and sell products/services.
• Achieve and exceed monthly/quarterly sales targets and revenue goals.
• Convert inbound inquiries into qualified sales opportunities and close deals over the phone.
• Build and maintain a strong pipeline of leads through cold calling, follow-ups, and referrals.
• Understand customer needs and recommend appropriate products/services/plans.
• Handle objections, negotiate terms, and close sales while ensuring customer satisfaction.
• Maintain accurate records of calls, leads, and sales in the CRM system.
• Follow up with prospects at various stages of the sales funnel to drive conversions.
• Coordinate with marketing/operations teams for lead handoffs, order processing, and after-sales support.
• Prepare and share daily/weekly sales reports and pipeline updates with the reporting manager.
• Stay updated on product knowledge, pricing, and competitor offerings.

Skills

Telesales

Inside sales

Phone sales

CRM tools

Negotiation

Closing deals

Communication

Lead management

Education

Bachelor's degree

Job description

We are looking for a target-driven Telesales Executive to sell products/services over the phone, convert leads into customers, and consistently achieve revenue and conversion targets.

KEY RESPONSIBILITIES

• Make outbound calls to prospective customers/leads to pitch and sell products/services
• Achieve and exceed monthly/quarterly sales targets and revenue goals
• Convert inbound inquiries into qualified sales opportunities and close deals over the phone
• Build and maintain a strong pipeline of leads through cold calling, follow-ups, and referrals
• Understand customer needs and recommend appropriate products/services/plans
• Handle objections, negotiate terms, and close sales while ensuring customer satisfaction
• Maintain accurate records of calls, leads, and sales in the CRM system
• Follow up with prospects at various stages of the sales funnel to drive conversions
• Coordinate with marketing/operations teams for lead handoffs, order processing, and after-sales support
• Prepare and share daily/weekly sales reports and pipeline updates with the reporting manager
• Stay updated on product knowledge, pricing, and competitor offerings

REQUIRED SKILLS & QUALIFICATIONS

• Any Bachelor's degree (or equivalent); undergraduates with strong relevant experience may also be considered
• 3–5 years of experience in telesales, inside sales, or a similar phone-based sales role
• Proven track record of consistently meeting or exceeding sales targets
• Excellent verbal communication and persuasion skills in [languages required — e.g. English, Tamil, Hindi]
• Hands-on experience with CRM tools and lead management systems
• Strong negotiation, objection-handling, and closing skills
• Self-motivated, resilient, and comfortable working in a target-driven environment

GOOD TO HAVE

• Prior experience in [specific industry — e.g. BFSI, EdTech, Real Estate, Insurance]
• Experience selling high-value products or subscription-based services