Tele calling

Power Recruitment Inc.; New Delhi; On-site; INR 250,000 - 420,000; Full time

Job summary

Power Recruitment Inc. in New Delhi, India is seeking a results-driven Telecaller to handle product/service inquiries and convert them into sales.

You will maintain contact databases, understand customer needs, and work toward meeting and surpassing targets through effective communication. The candidate should be graduation- or equivalent-qualified, with prior telecalling experience and a training background in sales.

Qualifications

• Graduation or equivalent.
• Prior experience as telecaller or in a similar role.
• Sales-related training completed.
• Computer literacy.

Responsibilities

• Know all details of the product or service offerings.
• Regularly update and obtain lists of individual contact details.
• Meet and exceed sales targets set by the organization.
• Stay updated with market trends to better serve customers.
• Identify customer needs and provide solutions through the companys products and services.
• Build and maintain positive relationships with future prospects.
• Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
• Keep record of every customer interaction and sales activities.

Skills

Sales experience

Interpersonal skills

Record-keeping

Research skills

Computer literacy

Adaptability

Communication skills

Listening skills

Education

Graduation or equivalent

Job description

• Knowing all the details of the product or service offerings.
• Regularly updating and obtaining the lists of individual contact details.
• Meet and exceed sales target set by the organization.
• Stay updated with market trends to better serve customers.
• Identify customer needs and provide solutions through the companys products and services
• Build and maintain positive relationships with future prospects.
• Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
• Conducting each function with the utmost respect, regardless of the behavior of the other.
• Keep record of every customer interaction and sales activities.
• Graduation or equivalent
• Priorly experience working as a telecaller or in a similar role
• Having done a sales-related training program
• Knowledgeable with computers
• Having exposure to cultural norms and diverse viewpoints
• Ability to change the communication style on unusual events
• Excellent interpersonal, research, and record-keeping skills
• Having the capability to receive critics without internalizing them