Tele caller (Outbound Sales)

Glued Entertainment; Sector 10; On-site; INR 240,000 - 360,000; Full time

Job summary

Glued Entertainment in Noida seeks a Tele caller (Outbound Sales) with 2–4 years of experience to drive outbound calls, generate qualified leads, and convert them into sales.

You will engage customers in English and Hindi, showcase strong communication and negotiation skills, and maintain accurate notes in CRM and MS Excel to support target achievement.

Immediate joining is preferred for a fast-paced role in gaming, entertainment and hospitality contexts.

Qualifications

• 2–4 years in outbound sales or telecalling roles.
• Experience in related industries like gaming, hospitality, events, F&B.

Responsibilities

• Excellent verbal and interpersonal communication.
• Target-oriented with proactive, customer-focused approach.
• Strong convincing, negotiation, and sales conversion abilities.
• Good follow-up and lead-management skills.
• Comfortable making a high volume of outbound calls.

Skills

Outbound sales

Communication skills

Negotiation

Lead management

CRM systems

MS Excel

High call volume

Bilingual Hindi-English

Tools

CRM software

MS Excel

Job description

Job Description Tele caller (Outbound Sales)

Industry: Gaming & Entertainment / Hospitality
Location: Noida, Sector 96
Experience: 2 - 4 Years
Employment Type: Full-Time
Joining: Immediate Joiner Preferred

Required Skills & Qualifications

• 2 - 4 years of experience in Outbound Sales / Tele calling / Tele sales / Inside Sales.
• Experience in Gaming, Entertainment, Hospitality, Leisure, Events, F&B, Retail, or related industries will be preferred.
• Excellent verbal communication and interpersonal skills.
• Strong convincing, negotiation, and sales conversion abilities.
• Target-oriented with a proactive and customer-focused approach.
• Good follow-up and lead-management skills.
• Basic knowledge of MS Excel and CRM systems.
• Comfortable making a high volume of outbound calls.
• Hindi and English communication skills are required.

Key Performance Indicators (KPIs)

• Number of outbound calls
• Qualified leads generated
• Lead-to-booking/sales conversion
• Revenue generated through calls
• Follow-up effectiveness
• Customer engagement and repeat bookings
• Achievement of monthly sales targets