Telecaller Executive

Commercial one inc.; India; On-site; INR 300,000 - 500,000; Full time

Job summary

Commercialoneinc in Noida is seeking a proactive Sales Associate to join our growing team. You will make outbound calls, understand our offerings, generate leads, and close sales while meeting daily, weekly, and monthly targets.

You’ll manage inquiries, maintain CRM records, and collaborate with marketing to optimize lead generation. Training sessions will enhance product knowledge and selling techniques as you help drive customer success and retention.

Qualifications

• Strong communication and interpersonal skills.
• Familiarity with CRM software or similar systems.

Responsibilities

• Making outbound calls to prospective customers or clients from a provided list or database.
• Understanding the product or service being offered thoroughly to effectively communicate its features and benefits to potential customers.
• Initiating sales calls to generate leads, follow up on inquiries, and close sales deals.
• Conducting market research to identify potential customers and their needs.
• Handling inbound calls from customers, addressing their queries, providing product information, and resolving complaints or issues.
• Maintaining accurate and updated records of calls, interactions, and transactions using CRM (Customer Relationship Management) software or other designated systems.
• Meeting or exceeding daily, weekly, and monthly sales targets.
• Developing and nurturing relationships with customers to ensure customer satisfaction and retention.
• Collaborating with sales and marketing teams to develop effective strategies for lead generation and conversion.
• Participating in training sessions to improve product knowledge, sales techniques, and communication skills.
• Keeping abreast of industry trends, competitor activities, and market dynamics.
• Adhering to company policies, procedures, and compliance regulations during all interactions with customers.

Skills

Communication skills

CRM systems

Job description

514,PNB building, 2nd floor, Hazipur Market, Sector-104, Noida

Job Responsibilities

• Making outbound calls to prospective customers or clients from a provided list or database.
• Understanding the product or service being offered thoroughly to effectively communicate its features and benefits to potential customers.
• Initiating sales calls to generate leads, follow up on inquiries, and close sales deals.
• Conducting market research to identify potential customers and their needs.
• Handling inbound calls from customers, addressing their queries, providing product information, and resolving complaints or issues.
• Maintaining accurate and updated records of calls, interactions, and transactions using CRM (Customer Relationship Management) software or other designated systems.
• Meeting or exceeding daily, weekly, and monthly sales targets.
• Developing and nurturing relationships with customers to ensure customer satisfaction and retention.
• Collaborating with sales and marketing teams to develop effective strategies for lead generation and conversion.
• Participating in training sessions to improve product knowledge, sales techniques, and communication skills.
• Keeping abreast of industry trends, competitor activities, and market dynamics.
• Adhering to company policies, procedures, and compliance regulations during all interactions with customers.