TELE CALLER,KANNADA

IFR Solutions; Dadri; Sur place; INR 134 000 - 201 000; Plein temps

Résumé du poste

IFR Solutions is seeking a TELE CALLER, KANNADA for a full-time on-site role based in Noida. The candidate will handle outbound and inbound calls, primarily in Kannada, to engage supporters and secure donations for nonprofit campaigns.

The role requires strong Kannada communication, basic English/Hindi for internal use, and the ability to meet daily call targets. Prior telecalling experience is helpful but not mandatory; on-site presence is required in Noida.

Qualifications

• Strong Kannada communication for outbound/inbound calls.
• Basic English or Hindi for internal communication.
• On-site Noida work, full-time.
• Telecalling experience is advantageous but not mandatory.
• Ability to meet daily/weekly call targets and maintain accurate records.

Responsabilités

• Make outbound calls to prospective donors and receive inbound calls.
• Explain nonprofit programs clearly and persuasively over the phone.
• Answer questions and encourage donors to contribute to campaigns.
• Maintain accurate donor records and update information in internal systems.
• Follow scripts and comply with guidelines; meet daily/weekly targets.
• Collaborate with team to improve outreach strategies and provide feedback.

Connaissances

Kannada communication

English/Hindi basic proficiency

Telephone etiquette

Active listening

Building rapport

Data entry

Phone systems

Formation

Secondary education

Higher education welcome

Outils

Phones

Call-handling systems

Email

Description du poste

Company Description

IFR Solutions is a client-servicing organization that partners with leading non-profits across India to support their mission-driven work. The organization focuses on raising funds and enabling sustainable, long‑term financing for ongoing social programs. IFR Solutions specializes in direct sales and marketing with a strong emphasis on customer acquisition, customer retention, and client management. The team is committed to delivering high-quality results for its non-profit clients while maintaining a values-driven, impact-focused work environment.

Role Description

The TELE CALLER, KANNADA role at IFR Solutions is a full-time, on‑site position based in Noida. In this role, the tele caller will make outbound and receive inbound calls to prospective and existing supporters, communicating in Kannada and other applicable languages as needed. Responsibilities include explaining non‑profit programs clearly, answering questions, and encouraging potential donors to contribute to fundraising campaigns. The tele caller will maintain accurate call records, update donor information in internal systems, and follow established scripts and compliance guidelines. The role also involves meeting daily and weekly call targets, collaborating with the team to improve outreach strategies, and providing feedback on donor responses and campaign performance.

Qualifications

• Strong communication skills in Kannada (spoken and comprehension), with the ability to explain concepts clearly and persuasively over the phone.
• Basic proficiency in English or Hindi for internal communication and documentation.
• Ability to build rapport, handle objections, and conduct conversations in a courteous and professional manner.
• Comfort with using phones, call‑handling systems, and basic computer applications (such as email and data entry tools).
• Previous experience in telecalling, customer service, sales, or fundraising is an advantage but not mandatory.
• Ability to work full-time on‑site in Noida and manage a structured daily call schedule.
• Strong listening skills, attention to detail, and accuracy in recording donor and call information.
• Motivation to support non-profit causes, with a positive attitude and readiness to work toward team targets.
• Minimum educational qualification: completed secondary education; higher education in any field is welcome.