Intern - RM

Cankids; India; On-site; INR 167,000 - 357,000; Full time

Job summary

CanKids KidsCan, India’s leading childhood cancer NGO, seeks a Tele-Fundraising Specialist to drive our financial growth through direct donor engagement and strategic outreach. You will be the organization’s voice, articulating our mission in Hindi and English, managing donor records, and meeting aggressive fundraising targets with ethical outreach and relationship building.

Experience with CRM and basic digital tools is preferred, and you will collaborate with the campaigns team to optimize

Qualifications

• Excellent verbal communication in Hindi and English.
• Resilience to handle rejection and maintain high performance.
• Strong active listening skills and high emotional intelligence.
• Proficiency with basic digital tools, including Excel and CRM.

Responsibilities

• Execute outbound calling campaigns to engage both prospective and current individual donors, effectively conveying the organization's impact and funding requirements.
• Cultivate and sustain strong, trust-based relationships with donors, ensuring timely follow-ups on pledges to encourage recurring support.
• Monitor and meet specific daily, weekly, and monthly performance metrics, including call volume and conversion rates from initial contact to final donation.
• Manage accurate donor records and call logs within the CRM or spreadsheet systems, ensuring the confidentiality and integrity of all financial and personal data.
• Assist in the execution of broader fundraising campaigns by providing timely updates to supporters through various communication channels as needed.

Skills

Verbal communication

Hindi & English

Empathy

Active listening

CRM proficiency

Excel

Tools

CRM platforms

Job description

Founded in 2004 by Poonam Bagai, herself a cancer survivor, CanKids KidsCan, the National Society for Change For Childhood Cancer In India partners with hospitals, medical professionals, and state governments to enable access and best standards of treatment, care and support across 60 cities and 22 states of India.

Catering to childhood cancer patients from primarily underprivileged families, CanKids is present in 141 hospitals across India. Through our signature programYANA (You Are Not Alone)– CanKids provides medical, drugs & diagnostics support, accommodation through Home Away from Homes, , patient transport, blood support, nutrition & rations, education and counselling support.

In order to increaseAccess2Care, CanKids has MOUs with 8 state governments asknowledgeandtechnical partnersfor childhood cancer and 16 State Projects Across India.

Job Description

Summary

We are seeking a dedicated Tele-Fundraising Specialist to drive our organization's financial growth through direct donor engagement. This role is pivotal in expanding our supporter base by articulating our mission and securing essential contributions for ongoing initiatives. The successful candidate will act as the primary voice of the organization, fostering meaningful connections with individual donors while consistently meeting aggressive fundraising goals through strategic outreach and relationship management.

Responsibilities

• Execute outbound calling campaigns to engage both prospective and current individual donors, effectively conveying the organization's impact and funding requirements.
  
• Cultivate and sustain strong, trust-based relationships with donors, ensuring timely follow-ups on pledges to encourage recurring support.
  
• Monitor and meet specific daily, weekly, and monthly performance metrics, including call volume and conversion rates from initial contact to final donation.
  
• Manage accurate donor records and call logs within the CRM or spreadsheet systems, ensuring the confidentiality and integrity of all financial and personal data.
  
• Assist in the execution of broader fundraising campaigns by providing timely updates to supporters through various communication channels as needed.
  

Requirements

Requirements:

• Exceptional verbal communication abilities in both Hindi and English, with a proven track record of persuasive and confident speaking.
  
• A results-oriented mindset with the resilience to handle rejection and maintain high performance under pressure.
  
• Strong active listening skills combined with high emotional intelligence to navigate donor interactions with empathy and professionalism.
  
• Proficiency in basic digital tools, including Microsoft Excel, CRM platforms, and standard calling applications.