Tele Caller/Academic Counsellor

Myfm Trip Holidays & Pilgrimages (opc); Thrissur; On-site; INR 180,000 - 240,000; Full time

Job summary

Myfm Trip Holidays & Pilgrimages (opc) is seeking a proactive Tele Caller to join its Travel Academy team in Thrissur, Kerala. The candidate will connect with prospective students, explain travel and tourism courses, and convert enquiries into admissions.

You will make outbound calls, handle incoming enquiries, follow up consistently, and strive to meet admission targets while maintaining professional rapport with learners and parents throughout the process.

Qualifications

• Strong communication skills and fluency in English
• Proactive outreach to prospective students
• Ability to explain course details and career opportunities

Responsibilities

• Make outbound calls and handle incoming enquiries from prospective students.
• Explain travel and tourism courses and related details and fees.
• Understand student requirements and recommend suitable courses.
• Follow up with leads to convert enquiries into admissions.
• Handle student/parent queries professionally and maintain rapport.
• Maintain regular follow-ups with leads and update enquiry details.
• Aim to achieve admissions and conversion targets.
• Build and sustain good relationships with prospective students throughout the process

Job description

We are looking for an enthusiastic and target-oriented Tele Caller to join our Travel Academy team. The candidate will be responsible for connecting with prospective students, understanding their career interests and converting enquiries into course admissions.

Key Responsibilities:

• Make outbound calls and attend incoming enquiries from prospective students.
• Explain travel and tourism courses, course details, fees and career opportunities.
• Understand students' requirements and recommend suitable courses.
• Follow up with prospective students and convert enquiries into admissions.
• Handle student/parent queries professionally.
• Maintain regular follow-ups with leads and update enquiry details.
• Achieve assigned admission and conversion targets.
• Maintain good relationships with prospective students throughout the admission process.