Tele caller

VEDNOVA IT SOLUTION; Surat; On-site; INR 167,000 - 279,000; Full time

Job summary

VEDNOVA IT SOLUTION in Surat is seeking a motivated Tele Caller to join our sales team. You will contact potential customers, explain our IT services, generate leads, and schedule appointments for the sales team. You should have excellent English communication, a friendly attitude, and the ability to work in a fast-paced environment.

Prior telecalling or customer service experience is a plus. This role offers an opportunity to develop communication skills and contribute to company growth in a

Qualifications

• Outbound calling to potential customers and explain services.
• Generating and qualifying leads for sales team.
• Clear and professional communication in English with customers.

Responsibilities

• Make outbound calls to potential customers.
• Introduce company products and services to prospects.
• Generate leads and set up appointments for the sales team.
• Follow up with customers via phone or email.
• Understand customer needs and requirements.
• Maintain a database of customer information.
• Achieve weekly and monthly targets for lead generation.
• Provide feedback on customer preferences and trends.

Skills

Outbound calling

Lead generation

Excellent English

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

CRM software

MS Office

Job description

Description

We are currently seeking a motivated Tele Caller to join VEDNOVA IT SOLUTION in Surat. As a Tele Caller, you will play a crucial role in our team by contacting potential customers to introduce our products and services, generate leads, and contribute to the company's growth. This position involves interacting with customers over the phone, promoting our offerings, and maintaining customer relationships. If you have excellent communication skills and enjoy engaging with people, this role is perfect for you.

As a Tele Caller at VEDNOVA IT SOLUTION, you will be an essential part of our sales and marketing efforts. Your responsibilities will include making outbound calls to prospects, explaining our services, answering queries, and scheduling appointments for our sales team. This role offers a great opportunity to develop your communication skills, sales techniques, and customer service abilities in a dynamic IT environment.

Responsibilities:

• Make outbound calls to potential customers.
• Introduce company products and services to prospects.
• Generate leads and set up appointments for the sales team.
• Follow up with customers via phone or email.
• Understand customer needs and requirements.
• Maintain a database of customer information.
• Achieve weekly and monthly targets for lead generation.
• Provide feedback on customer preferences and trends.

Requirements:

• Excellent communication skills in English.
• Ability to engage customers over the phone.
• Good listening skills and attention to detail.
• Basic knowledge of computer applications.
• Strong interpersonal skills and a friendly demeanor.
• Ability to work in a fast-paced environment.
• Previous experience in telemarketing or customer service is a plus.
• High school diploma or equivalent.