Telecaller

Job search; Thane; On-site; INR 167,000 - 234,000; Full time

Job summary

Job search in Maharashtra is seeking a motivated Telecaller to join our team. The role involves engaging with potential customers, promoting products and services, and converting leads into sales to support our growing business.

The ideal candidate has strong communication skills in English and local languages, basic computer skills, and familiarity with CRM systems to maintain accurate records and follow up with leads to achieve monthly targets.

Qualifications

• Excellent communication in English and local languages.
• Strong persuasive skills and ability to handle objections.
• Basic computer skills and familiarity with CRM software.
• Ability to work independently and as part of a team.
• Previous telecalling or telesales experience is a plus but not mandatory.

Responsibilities

• Conduct outbound calls to potential customers to promote products and services.
• Provide information about products and services and address queries.
• Maintain accurate records of interactions and sales activities in CRM.
• Follow up with leads and nurture relationships to convert them into sales.
• Collaborate with the sales team to achieve monthly targets and contribute to sales goals.
• Stay updated on product knowledge and industry trends to communicate effectively.

Skills

Communication skills

Persuasion

CRM software

Teamwork

Telecalling

Basic computer skills

Tools

MS Office

Job description

We are seeking a motivated and enthusiastic Telecaller to join our team in Maharashtra. The ideal candidate will be responsible for engaging with potential customers through telephonic communication, promoting our products and services, and converting leads into sales. This role is crucial for driving our sales efforts and enhancing customer satisfaction.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote our products and services.
• Provide information about products and services to customers and address their queries.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Follow up with leads and nurture relationships to convert them into sales.
• Collaborate with the sales team to achieve monthly targets and contribute to overall sales goals.
• Stay updated on product knowledge and industry trends to effectively communicate with customers.

Required Skills:

• Excellent communication skills in English and local languages.
• Strong persuasive skills and ability to handle objections.
• Basic computer skills and familiarity with CRM software.
• Ability to work independently and as part of a team.
• Previous experience in telecalling or telesales is a plus but not mandatory.

If you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Join us and be a part of our dynamic team that values growth and innovation.