Tele Caller

Spiceup Tours And Travels; Ernakulam; On-site; INR 300,000 - 420,000; Full time

Job summary

Spiceup Tours And Travels in India seeks a proactive Business Development/Telecaller to reach out to travel agents nationwide. You will promote transportation services, explain pricing, routes, and partner benefits, and maintain relationships to generate qualified leads.

Responsibilities include target-driven onboarding, follow-ups, and coordinating with operations to fulfill agent requirements, with CRM updates and diligent record-keeping.

Qualifications

• Excellent communication and negotiation skills are required.
• Strong telephone etiquette and ability to build relationships.
• Confident in speaking with business professionals.
• Basic computer and CRM knowledge.
• Ability to work independently and meet targets.
• Knowledge of transportation or logistics is a plus.

Responsibilities

• Make outbound calls travel agents across the country.
• Introduce and promote the company's transportation services and business offerings.
• Develop and maintain strong relationships with existing and prospective agents.
• Identify new business opportunities and generate qualified leads.
• Explain pricing, routes, service coverage, and partnership benefits to agents.
• Follow up regularly with agents regarding business requirements and service updates.
• Maintain accurate records of calls, leads, and business interactions.
• Coordinate with the operations team to ensure smooth execution of agent requirements.
• Meet assigned targets for agent onboarding, lead generation, and business development.( only on demand )

Skills

Communication

Negotiation

Telephone etiquette

Relationship-building

Independence

Target-focused

Logistics knowledge

Tools

CRM software

Job description

Role & responsibilities

• Make outbound calls travel agents across the country.
• Introduce and promote the company's transportation services and business offerings.
• Develop and maintain strong relationships with existing and prospective agents.
• Identify new business opportunities and generate qualified leads.
• Explain pricing, routes, service coverage, and partnership benefits to agents.
• Follow up regularly with agents regarding business requirements and service updates.
• Maintain accurate records of calls, leads, and business interactions.
• Coordinate with the operations team to ensure smooth execution of agent requirements.
• Meet assigned targets for agent onboarding, lead generation, and business development.( only on demand )

Preferred candidate profile

• Excellent communication and negotiation skills.
• Strong telephone etiquette and relationship-building ability.
• Confidence in speaking with business professionals.
• Basic computer and CRM knowledge.
• Ability to work independently and achieve targets.
• Knowledge of the transportation or logistics industry will be an added advantage.