Telecaller Agent

M1 Housing; Bengaluru; On-site; INR 350,000 - 520,000; Full time

Job summary

M1 Housing in Bengaluru is seeking a results-driven outbound sales executive to engage prospects, understand requirements, and present our project features and offers.

You will qualify leads, schedule site visits, follow up via calls and WhatsApp, and maintain accurate data in CRM/Excel while coordinating with the Sales Team to hit daily and monthly targets.

Qualifications

• Experience in outbound calling to prospective customers.
• Ability to qualify leads and identify genuine prospects.
• Experience maintaining customer data in CRM/Excel.
• Effective communication via calls and WhatsApp.
• Coordination with sales teams to arrange site visits.

Responsibilities

• Make outbound calls to prospective customers from provided leads.
• Understand customer requirements budget, location, configuration, purpose and timeline.
• Explain project features, location advantages, pricing and offers clearly.
• Qualify leads and identify genuine prospects.
• Generate and schedule site visits with interested customers.
• Follow up consistently with leads through calls and WhatsApp.
• Maintain accurate customer information, call status and remarks in CRM/Excel.
• Reconnect with old, missed and inactive leads.
• Coordinate with the Sales Team for site visits and lead handovers.
• Achieve daily/weekly/monthly calling, qualified-lead and site-visit targets.
• Maintain professional communication and build customer relationships.

Job description

Role & responsibilities

• Make outbound calls to prospective customers from provided leads.
• Understand customer requirements budget, location, configuration, purpose and timeline.
• Explain project features, location advantages, pricing and offers clearly.
• Qualify leads and identify genuine prospects.
• Generate and schedule site visits with interested customers.
• Follow up consistently with leads through calls and WhatsApp.
• Maintain accurate customer information, call status and remarks in CRM/Excel.
• Reconnect with old, missed and inactive leads.
• Coordinate with the Sales Team for site visits and lead handovers.
• Achieve daily/weekly/monthly calling, qualified-lead and site-visit targets.
• Maintain professional communication and build customer relationships.