Techno Functional Consultant L2

Wipro; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading technology and consulting firm in Hyderabad is seeking a techno-functional expert with 8-10 years of experience in ERP solutions. The role involves bridging the gap between project and support teams, driving project processes, and providing product support. Successful candidates will have a proven ability to deliver effective solutions and optimize processes. Join a firm committed to digital transformation and empowering your reinvention journey.

Qualifications

• 8-10 years of experience in relevant fields.
• Proven track record of managing ERP solutions.
• Ability to deliver clear timelines and solutions.

Responsibilities

• Bridge project and support teams through techno-functional expertise.
• Drive end-to-end project processes from requirement management to production deployment.
• Provide product support for ERP solutions and resolve technical problems.

Skills

Techno-functional expertise

ERP system knowledge

Problem-solving

Automation tool development

Effective communication

Job description

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.

Responsibilities

• Bridging the gap between project and support teams through techno‑functional expertise.
• For a new business implementation project, drive the end‑to‑end process from business requirement management to integration & configuration and production deployment.
• Check the feasibility of new change requirements and provide optimal solution to the client with clear timelines.
• Provide techno‑functional solution support for all the new business implementations while building the entire system from the scratch.
• Support the solutioning team from architectural design, coding, testing and implementation.
• Understand the functional design as well as technical design and architecture to be implemented on the ERP system.
• Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production.
• Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions.
• Write code as per the developmental standards to decide upon the implementation methodology.
• Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise.
• Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency.
• Act between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly.
• Support on‑site manager with the necessary details wrt any change and off‑site support.

Skill Upgradation & Competency Building

• Clear Wipro exams and internal certifications from time to time to upgrade the skills.
• Attend trainings, seminars to sharpen the knowledge in functional/technical domain.
• Write papers, articles, case studies and publish them on the intranet.

Performance Metrics

No. Performance Parameter Measure

• Contribution to customer projects – Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT.
• Automation – Process optimization, reduction in process/steps, reduction in no. of tickets raised.
• Skill upgradation – # of trainings & certifications completed, # of papers, articles written in a quarter.

Experience

8-10 Years.

About the Company

Reinvent your world. We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.