TECHNO FUNCTIONAL CONSULTANT L1

Wipro; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading IT service provider located in Hyderabad is looking for a tech-savvy professional with 5-8 years of experience to join their team. The role involves bridging the gap between project teams and providing techno-functional support for ERP implementations. Candidates should possess strong coding skills and the ability to customize solutions. The ideal applicant will actively participate in skill development initiatives and contribute to customer projects by optimizing processes. This is an opportunity to be part of a transformative digital journey.

Qualifications

• 5-8 years of experience in relevant roles.
• Proven expertise in ERP systems integration and support.
• Strong coding skills and technical understanding.

Responsibilities

• Bridge project and support teams through technical expertise.
• Drive end-to-end business implementation processes.
• Provide solution support for ERP implementations.
• Customize existing products and develop new solutions.
• Ensure business processes align with ERP technology.

Skills

Technical knowledge

Functional expertise

Problem-solving skills

Coding proficiency

ERP system understanding

Job description

Overview

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.

Responsibilities

1. Bridging the gap between project and support teams through techno-functional expertise

• For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
• Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
• Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
• Support the solutioning team from architectural design, coding, testing and implementation
• Understand the functional design as well as technical design and architecture to be implemented on the ERP system
• Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
• Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
• Write code as per the developmental standards to decide upon the implementation methodology
• Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
• Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
• Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
• Support on-site manager with the necessary details wrt any change and off-site support

Skill upgradation and competency building

• Clear wipro exams and internal certifications from time to time to upgrade the skills
• Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
• Write papers, articles, case studies and publish them on the intranet

Deliver

No. Performance Parameter Measure

1. Contribution to customer projects: Quality, SLA, ETA, number of tickets resolved, problem solved, number of change requests implemented, zero customer escalation, CSAT
2. Automation: Process optimization, reduction in process/steps, reduction in number of tickets raised
3. Skill upgradation: number of trainings & certifications completed, number of papers, articles written in a quarter

Experience

5-8 Years

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.