Techno Functional Consultant L1

Wipro; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading IT services firm in India is seeking a Mid-Senior level professional to provide techno-functional solutions in client implementations. This role involves bridging project and support teams, coding, and customizing ERP systems to optimize business processes. With a focus on skill upgradation and maintaining high-quality standards, the ideal candidate will have 5-8 years of IT experience, ensuring successful customer project contributions and solution deliveries.

Qualifications

• 5-8 years of experience in Information Technology.
• Mid-senior level position requiring contributions to customer projects.
• Experience in ERP systems and client solution delivery.

Responsibilities

• Bridge the gap between project and support teams through expertise.
• Drive end-to-end processes for new business implementations.
• Customize existing products through coding and integration.

Skills

Techno-functional expertise

ERP system understanding

Automation solution development

Coding standards compliance

Problem-solving

Job description

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know‑how to deliver any client solution.

Responsibilities

• Bridging the gap between project and support teams through techno‑functional expertise.
• For new business implementation projects, drive the end‑to‑end process from business requirement management to integration & configuration and production deployment.
• Check the feasibility of new change requirements and provide optimal solutions to the client with clear timelines.
• Provide techno‑functional solution support for new business implementations while building the entire system from scratch.
• Support the solutioning team from architectural design, coding, testing, and implementation.
• Understand functional design as well as technical design and architecture to be implemented on the ERP system.
• Customize, extend, modify, localize or integrate the existing product through coding, testing & production.
• Implement business processes, requirements and underlying ERP technology to translate them into ERP solutions.
• Write code as per development standards to decide upon implementation methodology.
• Provide product support and maintenance to the clients for a specific ERP solution and resolve day‑to‑day queries/technical problems that may arise.
• Create and deploy automation tools/solutions to ensure process optimization and increase efficiency.
• Serve as a bridge between technical and functional requirements of the project and provide solutioning/advise to the client or internal teams accordingly.
• Support on‑site manager with necessary details regarding any change and off‑site support.

Skill Upgradation and Competency Building

• Clear Wipro exams and internal certifications from time to time to upgrade skills.
• Attend trainings, seminars to sharpen knowledge in functional/technical domain.
• Write papers, articles, case studies and publish them on the intranet.

Performance Expectations

No.1: Contribution to customer projects — Quality, SLA, ETA, number of tickets resolved, problems solved, number of change requests implemented, zero customer escalation, CSAT.

No.2: Automation — Process optimization, reduction in processes/steps, reduction in number of tickets raised.

No.3: Skill upgradation — Number of trainings & certifications completed, number of papers, articles written in a quarter.

Experience: 5-8 Years

Seniority Level

• Mid‑Senior level

Employment Type

• Full-time

Job Function

• Information Technology

Industries

• IT Services and IT Consulting

Location: Bengaluru, Karnataka, India.