Techno Functional Consultant - L2

Wipro; Bengaluru; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading IT services firm in Bengaluru is seeking a mid-senior level professional to bridge technology and business solutions. The candidate will drive the end-to-end implementation of ERP solutions, ensuring alignment with business processes. Requires 8-10 years of relevant experience. This full-time role offers opportunities for skill upgrades and contributions to various customer projects.

Qualifications

• 8-10 years of experience in relevant field.
• Ability to bridge technical and functional requirements.
• Clear Wipro exams and internal certifications.

Responsibilities

• Drive the end-to-end process from requirements management to implementation.
• Support solutioning team from design to deployment.
• Implement ERP technology to meet business processes.

Skills

Techno-functional expertise

ERP solutions

Automation tools

Job description

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.

Key Responsibilities

1. Bridging the gap between project and support teams through techno-functional expertise.

• Drive the end to end process from business requirement management to integration & configuration and production deployment for new business implementation projects.
• Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines.
• Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch.
• Support the solutioning team from architectural design, coding, testing and implementation.
• Understand the functional design as well as technical design and architecture to be implemented on the ERP system.
• Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production.
• Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions.
• Write code as per the developmental standards to decide upon the implementation methodology.
• Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise.
• Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency.
• Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly.
• Support on-site manager with the necessary details wrt any change and off-site support.

Skill Upgradation and Competency Building

• Clear Wipro exams and internal certifications from time to time to upgrade the skills.
• Attend trainings, seminars to sharpen the knowledge in functional/ technical domain.
• Write papers, articles, case studies and publish them on the intranet.

Performance Parameters

• Contribution to customer projects: Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT.
• Automation: Process optimization, reduction in process/ steps, reduction in no. of tickets raised.
• Skill upgradation: # of trainings & certifications completed, # of papers, articles written in a quarter.

Experience and Requirements

8-10 years of experience.

We are building a modern Wipro, an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention.

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Information Technology

Industries: IT Services and IT Consulting