TECHNO FUNCTIONAL CONSULTANT L1

Wipro; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Wipro is hiring for a techno-functional ERP role based in Bengaluru. The role focuses on bridging technology and business know-how to deliver client ERP solutions through end-to-end implementation, configuration, and production deployment.

You will drive from requirements to production, assess feasibility of change requests, and support architecture, coding, testing, and implementation. The job emphasizes customization, integration, and automation to improve efficiency.

Responsibilities

• Bridging gap between project and support teams through techno-functional expertise
• Drive end-to-end process for new business implementation: requirements to production deployment
• Assess feasibility of change requests and propose optimal solutions with timelines
• Provide techno-functional solution support while building ERP from scratch
• Support solutioning team in architecture, coding, testing and implementation
• Translate functional and technical designs into ERP configurations
• Customize and localize product via coding, testing and production deployment
• Implement business processes on ERP technology to deliver solutions
• Write code according to development standards to guide implementation
• Provide product support and resolve day-to-day client queries
• Develop automation tools to optimize processes and boost efficiency
• Align technical and functional requirements and advise clients/internal teams
• Support on-site manager with change details and off-site backup

Job description

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution

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Job description:

Job Description

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution

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Do

1. Bridging the gap between project and support teams through techno-functional expertise

• For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
• Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
• Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
• Support the solutioning team from architectural design, coding, testing and implementation
• Understand the functional design as well as technical design and architecture to be implemented on the ERP system
• Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
• Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
• Write code as per the developmental standards to decide upon the implementation methodology
• Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
• Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
• Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
• Support on-site manager with the necessary details wrt any change and off-site support

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2. Skill upgradation and competency building

• Clear wipro exams and internal certifications from time to time to upgrade the skills
• Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
• Write papers, articles, case studies and publish them on the intranet

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Deliver

No.Performance ParameterMeasure1.Contribution to customer projectsQuality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT2.AutomationProcess optimization, reduction in process/ steps, reduction in no. of tickets raised3.Skill upgradation# of trainings & certifications completed, # of papers, articles written in a quarter͏

Experience: 5-8 Years
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