Technical Writer

Randstad; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

Randstad Bengaluru is seeking a detail-oriented Technical Writer to develop manuals, installation guides and product specifications. You will work with engineering, product and design teams to translate complex concepts into clear, user-friendly documents.

The role requires 2+ years in technical writing, structured authoring with XML/DITA-based CMS (e.g., Arbortext), and strong English grammar. You will ensure accuracy, consistency with brand guidelines, and compliance across documentation.

Qualifications

• Bachelor's degree in Engineering or SW Engineering or equivalent.
• Minimum 2 years of experience with technical writing or equivalent vocational education.
• Structured authoring experience with XML/DITA-based CMS tools such as Arbortext.

Responsibilities

• Develop detailed and comprehensive technical documentation (user manuals, installation guides, specifications).
• Collaborate with engineering, product management and design to translate complex concepts into clear documentation.
• Research product features to ensure documentation is accurate and up-to-date.
• Apply industry standards and organizational protocols to improve documentation quality.
• Analyze user feedback to improve documentation usability and accessibility.
• Coordinate with subject matter experts to validate technical content.
• Update existing docs to reflect product changes and new features.
• Ensure documentation aligns with brand, tone, style, and regulatory requirements.
• Identify process improvements to enhance productivity and quality.
• Troubleshoot and resolve documentation-related issues promptly.
• Specialize in a product area and provide specialized content as needed.

Skills

Attention to detail

Analytical thinking

Problem solving

Self-starter

English grammar

Technical writing

Structured authoring

Education

Bachelor's degree in Engineering or SW Engineering or equivalent

Tools

Arbortext Windchill

Job description

Your role:

• Develop detailed and comprehensive technical documentation, including user manuals, installation guides, and product specifications, ensuring accuracy and clarity across all materials, working under direct supervision.
• Collaborate extensively with engineering, product management, and design teams to translate complex technical concepts into clear, concise, and user-friendly documentation.
• Conduct in-depth research to understand the functionality, features, and technical aspects of products, ensuring that all documentation is based on accurate and up-to-date information.
• Implement best practices in technical writing, incorporating industry standards and organizational protocols to enhance the quality and effectiveness of documentation.
• Analyze feedback from users and stakeholders to continuously improve the clarity, usability, and accessibility of technical documentation.
• Coordinate with subject matter experts to validate and verify technical content, ensuring the accuracy and relevance of all documentation.
• Maintain and update existing documentation in line with product updates, ensuring that all materials reflect the latest features, functionalities, and technical specifications.
• Ensure that all technical documentation is consistent with brand guidelines, organizational tone, and style, while also meeting regulatory and compliance requirements.
• Optimize documentation processes by identifying inefficiencies and recommending improvements that enhance productivity and quality.

• Troubleshoot and swiftly resolve any documentation-related issues or discrepancies, ensuring minimal disruption to project timelines and deliverables.
• Specialize in a particular area of the product or technology, becoming the go-to expert for technical documentation related to that area and providing specialized content as needed.

Minimum required Education:

Bachelor's Degree in Engineering or SW Engineering or equivalent.

Minimum required Experience:

Minimum 2 years of experience with Vocational Education in areas such as Technical Writing or equivalent

You're the right fit if:

• Your skills include attention to detail, analytical thinking, problem solving
• You are a self-starter with the ability and desire to continuously learn.
• You havestructured authoring experience with any of the XML/DITA-based Content Management Systems (CMS) such as Arbortext on Windchill, or any other editor.
• You have good skills in the areas of writing and are conversant in English grammar & Technical Writing
• You have a strong command of the English language with excellent communication skills.
• Broad technical knowledge of medical devices/products is a plus