Technical Writer

HCLTech; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

HCLTech in Bengaluru seeks a skilled technical writer to maintain product manuals and labeling, ensuring documentation stays current and compliant. You will coordinate with external agencies for translation and support ongoing updates across manuals.

You will apply strong writing, project management, and communication skills using Oxygen XML, FrameMaker, Photoshop, Illustrator, CMS platforms such as SDL, and related tools while collaborating with DevOps, UI/UX, V&V, and cybersecurity SMEs.

Qualifications

• Familiarity with conventions in form, structure, and notation of technical writing.
• Exceptional written, organizational, inter-personal, project management, and communication skills.
• Proficiency in Framemaker, XML authoring tools, content management systems, Excel, Word, Outlook, Photoshop, Illustration, InDesign, and PowerPoint.
• Writing experience in the medical device industry or any relevant industry.
• Experience in writing user and service manuals / documents, and using content management systems and xml authoring tools.
• Understanding of the software development cycle.
• Functional knowledge in HTML and VB Script.

Responsibilities

• Maintenance of manuals and labeling: Ensuring all product manuals and labeling are up to date.
• Work with external agencies for translation work.
• Interact with DevOps, UI/UX, V&V, PSR (Cybersecurity), and Program SMEs to gather inputs and ensure timely, accurate completion.

Skills

Technical writing

Inter-personal skills

Project management

Communication skills

Understanding of software development

HTML

VB Script

Medical device writing experience

User/service manuals writing

Tools

Oxygen XML

Adobe FrameMaker

Adobe Photoshop

Adobe Illustrator

Snagit

SDL CMS

Astoria CMS

XML authoring tools

Content management systems

Excel

Word

Outlook

InDesign

PowerPoint

Job description

• The ideal candidate should be proficient with Oxygen XML and Adobe FrameMaker, skilled in technical illustrations using Adobe Photoshop, Adobe Illustrator, and Snagit, and experienced with CMS platforms such as SDL (mandatory) and Astoria (good to have).
• This role involves continuous interaction with DevOps, UI/UX, V&V, PSR (Cybersecurity), and Program SMEs (LSI, LSD, and LPI) to gather inputs, clarify technical details, and collaborate effectively to ensure timely and accurate completion of all manuals.

Maintenance of manuals and labeling:

Ensuring all the product manuals and labeling are up to date. Also work with external agencies for translation work.

Must have skill sets:

• Familiarity with conventions in form, structure, and notation of technical writing
• Exceptional written, organizational, inter-personal, project management, and communication skills
• Proficiency in Framemaker, XML authoring tools, content management systems, Excel, Word, Outlook, Photoshop, Illustration, InDesign, and PowerPoint
• Writing experience in the medical device industry or any relevant industry
• Experience in writing user and service manuals / documents, and using content management systems and xml authoring tools
• Understanding of the software development cycle
• Functional knowledge in a wide range of technologies such as HTML and VB Script.