Technical Support L2

Cloudxtreme; Hyderabad; Hybrid; INR 300,000 - 460,000; Full time

Job summary

Cloudxtreme in Hyderabad is seeking a skilled IT Support Engineer. The role requires B.Tech/BE/Engineering graduates with hands-on troubleshooting, strong Microsoft Office knowledge, and familiarity with Active Directory, networking, video conferencing, and telephony equipment.

Immediate to 15 days notice, Hyderabad candidates only, with 3–5 years of experience preferred. ITIL and MCITP certifications are a plus, along with Windows/Mac OS proficiency and mobile device handling.

Qualifications

• B. Tech, BE & Engineering Graduates.
• Experience in technical troubleshooting and IT support.
• Preferred: ITIL Certification.
• MCITP Certification.

Skills

Technical troubleshooting

Microsoft Office Suite

Active Directory

Networking

Video conferencing

Telephony equipment

Mac/Windows OS

Mobile device hardware/software

Education

B.Tech / BE / Engineering Graduates

ITIL Certification

MCITP Certification

Job description

Role & responsibilities

• B. Tech, BE & Engineering Graduates
• Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage.
• Preferred: ITIL Certification
• Microsoft MCITP Certification

Preferred candidate profile

• Immediate to 15Days of Notice period or serving candidates only
• Hyderabad Location candidates only
• Years 3 - 5 years