Technical Support - International Process

Hiresquad

Pune District

On-site

INR 495,000 - 605,000

Full time

8 days ago

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Benefits offered by this job

Two-way cab facility

Job summary

Hiresquad in Pune is seeking a Technical Support Executive to provide English-language technical voice support to international customers, troubleshoot issues, and ensure high-quality service delivery.

The role requires 1 year of international tech support experience, strong English communication, ability to work rotational shifts, and willingness to join immediately; it offers opportunities in a dynamic BPO environment.

Qualifications

Minimum 1 year of experience in International Tech Support
Excellent communication skills in English (mandatory)
Ability to work in rotational shifts
Immediate joiners strongly preferred

Responsibilities

Handle customer queries via technical voice support
Troubleshoot technical issues with accuracy and professionalism
Deliver product support ensuring customer satisfaction
Maintain service quality and meet performance metrics

Skills

English communication

Customer support

Job description

Hiring: Technical Support Executive

International BPO in Pune

Location: Pune
Process: Technical Voice Support (English only)
Benefits: Two-way cab facility
CTC: Up to 5.5 Lakhs (based on experience & last CTC)
Immediate Joiners Preferred

Role Overview

As a Technical Support Executive, you will provide technical voice support in English, assisting customers with queries, troubleshooting issues, and ensuring high-quality service delivery.

Key Responsibilities