Technical Customer Support Executive

Tech Mahindra; Dadri; On-site; INR 200,000 - 320,000; Full time

Benefits offered by this job

Both side cab facility

Incentives

5 days working

Job summary

Tech Mahindra is seeking an International Technical Voice Process / Technical Customer Support Executive to handle international inbound calls and resolve technical queries. The role requires strong English communication and customer handling skills, with flexibility for night shifts.

Candidates with at least 1 year in International Voice from a BPO are preferred, with the ability to work in a fast-paced environment and adapt to rotational shifts.

Qualifications

• Minimum 1 year of experience in International Voice Process from a BPO company.
• Excellent English communication skills.
• Strong customer handling & problem-solving skills.
• Flexibility to work night/rotational shifts.

Responsibilities

• Handled international inbound calls.
• Assist customers with technical queries.

Skills

Excellent English communication

Customer handling

Problem-solving

Night shifts

Job description

International Technical Voice Process / Technical Customer Support Executive role.

Key Responsibilities

• Minimum 1yr+ experience in International Voice
• Handled international inbound calls
• Handle Customer technical queries.

Eligibility Criteria

• Minimum 1 year of experience in International Voice Process from BPO Company
• Excellent English communication skills
• Strong customer handling & problem-solving skills
• Flexibility working in night / rotational shifts

Perks & Benefits

• Both side cab facility
• Incentives
• 5 days working