Technical Support Executive

Advent Creation; Ravet; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive Salary

Training

Experience Certificate

Career Growth

Tech & Govt Projects

Job summary

Advent Creation Pvt. Ltd. in Maharashtra is seeking a dedicated Technical Support Executive to assist users with software issues and ensure smooth operation of our systems. Freshers and candidates with up to 3 years of experience are welcome.

You will guide users, resolve queries, coordinate with internal teams, and maintain records of issues and solutions. This is an office-based role with opportunities for training and career growth.

Qualifications

• Fresher or 0–3 years of experience in a technical support role.
• Bachelor degree in Computer Science or engineering (BSc Computer, BE, or BTech).
• Good communication and basic software troubleshooting skills.

Responsibilities

• Provide technical support to users and resolve software-related issues.
• Guide users in operating and using the software system.
• Monitor user issues and ensure timely resolution.
• Coordinate with internal technical teams when required.
• Maintain basic records of issues, resolutions and user support.
• Ensure smooth day-to-day software operations.

Skills

Basic IT skills

Communication

Troubleshooting

Customer focus

Proactive approach

Education

BSc Computer / BE / BTech

Job description

Technical Support Executive

Company Details

Company: Advent Creation Pvt. Ltd.
Location: Maharashtra
Department: Technical Support
Job Type: Full-Time / Contract
Work Mode: Office-Based | No Field Work
Experience: Fresher / 0-3 Years
Qualification: B.Sc. (Computer) / B.E. / B.Tech (Computer)

Job Summary

Advent Creation Pvt. Ltd. is looking for a Technical Support Executive to assist users with software-related issues, ensure smooth system operations, and coordinate with internal teams for timely resolution.

Key Responsibilities

• Provide technical support to users and resolve software-related issues.
• Guide users in operating and using the software system.
• Monitor user issues and ensure timely resolution.
• Coordinate with internal technical teams when required.
• Maintain basic records of issues, resolutions and user support.
• Ensure smooth day-to-day software operations.

Required Skills

• Basic Computer & Software Knowledge
• Good Communication Skills
• Troubleshooting & Problem-Solving
• Ability to understand and resolve user queries.
• Responsible, proactive and customer-focused approach.

What We Offer

• Competitive Salary
• Training on Company Software
• Experience Certificate
• Career Growth Opportunities
• Exposure to Technical & Government Projects

Freshers are welcome to apply.

Contact: [phone]
Email: [e-mail]

Key Skills: Technical Support | Software Support | Troubleshooting | User Support | Computer Skills | Problem Solving | Communication Skills