Junior Tech Support

Nuraltech; Gurgaon; On-site; INR 250,000 - 300,000; Full time

Benefits offered by this job

Work on real-world systems

Lead modules and propose architecture

Career advancement opportunities

Job summary

A growing tech company in Gurgaon is seeking a Technical Support Executive with 1-2 years of experience. The role involves providing product and technical assistance, troubleshooting software issues, and maintaining logs. Candidates should possess advanced skills in SQL and Excel. Joining this dynamic team offers the opportunity to impact real-world systems and interact with decision-makers. Immediate joiners are preferred for this full-time position.

Qualifications

• 1-2 years of experience in technical support.
• Experience with enterprise solutions preferred.
• Familiarity with troubleshooting software issues.

Responsibilities

• Handle technical queries and resolve client issues.
• Troubleshoot software, system, and network problems.
• Coordinate with internal teams for escalations.
• Maintain logs and prepare basic technical reports.

Skills

Strong problem-solving skills

Communication skills

Familiarity with ticketing tools

Remote support experience

Advanced SQL

Advanced Excel

Education

B.Tech

Job description

Location:Gurgaon
Experience: 1-2 years
Education: B.Tech Mandatory
Employment Type:Full-time
CTC: 2.5 to 3 LPA
Immediate Joiners Preferred

Work from Office Monday through Friday

We are looking for a Technical Support Executive with 1–2 years of experience to provide product and technical assistance to clients. The role involves troubleshooting software issues, guiding users, and ensuring smooth system operations. Past Experience of working with Enterprise solutions preferred.

Key Responsibilities:

• Handle technical queries and resolve client issues.
• Troubleshoot software, system, and network problems.
• Coordinate with internal teams for escalations.
• Maintain logs and prepare basic technical reports.

Required Skills

• Strong problem-solving and communication skills.
• Familiar with ticketing tools and remote support.
• Advanced SQL & Excel is Mandatory.

Why Join Us?

• Work on real-world, scalable systems in ERP and business automation.
• Get the freedom to lead modules, propose architecture, and set frontend standards.
• Be part of a growing team where your voice matters and impact is visible.
• Fast-track your career by working directly with decision-makers and product owners.

Apply Now

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