Technical Support Executive

Glow Apps Pvt. Ltd.; New Delhi; On-site; INR 167,000 - 246,000; Full time

Job summary

Quantbot in Delhi invites fresh graduates to join a batch-based customer support program. You will handle queries via calls, chats, and emails, and assist users with basic technical issues.

Ideal candidates are fluent in Hindi and English, have basic computer skills, and are eager to learn. Immediate joiners preferred; training provided and growth opportunities within the team.

Qualifications

• Graduation completed; freshers welcome.
• Strong communication in Hindi and English.
• Basic technical knowledge and willingness to learn.
• Experience with customer support is a plus.

Responsibilities

• Handle customer queries via calls, chats, and emails
• Resolve technical issues and provide support to users
• Coordinate with the technical team for issue resolution
• Maintain support records and reports
• Ensure customer satisfaction and timely response

Skills

Good Communication Skills (Hindi &

English

Basic Computer & Internet Knowledge

Customer Support & Issue Resolution

Call, Chat & Email Support

Basic Technical Troubleshooting

Problem-Solving Skills

Team Coordination

Education

Graduate (Freshers Can Apply)

Tools

MS Excel

Google Sheets

Job description

Batch

2024/2025/2026.

Required Skills

• Good Communication Skills (Hindi & English)
• Basic Computer & Internet Knowledge
• Customer Support & Issue Resolution
• Call, Chat & Email Support
• Basic Technical Troubleshooting
• MS Excel & Google Sheets Knowledge
• Problem-Solving Skills
• Team Coordination

Responsibilities

• Handle customer queries via calls, chats, and emails
• Resolve technical issues and provide support to users
• Coordinate with the technical team for issue resolution
• Maintain support records and reports
• Ensure customer satisfaction and timely response

Eligibility

• Graduate (Freshers Can Apply)
• Basic Technical Knowledge Required
• Immediate Joiners Preferred