Technical Support Engineer

Quantbot; Nagpur District; On-site; INR 300,000 - 420,000; Full time

Job summary

Quantbot is seeking a recent CS/IT graduate in Nagpur district to provide first-level IT support. The role involves troubleshooting, handling service requests and incidents, and supporting Microsoft services, networking, and cloud technologies.

You will document issues and collaborate with IT teams in a fast-paced environment. Rotational shift patterns and weekly offs are part of the batch, with exposure to real-world IT operations.

Qualifications

• Recent CS/IT graduate with basic Microsoft admin, networking, and cloud knowledge.
• Willingness to learn and provide first-level support.
• Good documentation and collaboration skills.

Responsibilities

• Provide first-level technical support and troubleshooting.
• Manage service requests and incidents.
• Support Microsoft services, networking, and cloud technologies.
• Document issues and collaborate with IT teams.

Skills

Microsoft Admin

Networking

Cloud

Education

Bachelors in CS/IT

Tools

Microsoft 365

Azure

Job description

Batch: 2024/2025/2026. Work Details:

• 24/7 rotational shift
• Rotational weekly off

Key Responsibilities:

• Provide first-level technical support and troubleshooting
• Manage service requests and incidents
• Support Microsoft services, networking, and cloud technologies
• Document issues and collaborate with IT teams

Qualifications:

• Recent graduate (CS/IT or related field) with basic knowledge of Microsoft administration, networking, and cloud