Service Engineer

Promech Industries; Coimbatore District; On-site; INR 300,000 - 420,000; Full time

Job summary

Promech Industries in Coimbatore, Tamil Nadu, is seeking a technical support specialist to assist customers via phone, email, or in person. You will troubleshoot and resolve complex technical issues related to products and services and conduct site visits to diagnose problems and implement solutions.

The role requires collaboration with cross-functional teams, developing and maintaining technical documentation and knowledge base articles, and staying up-to-date with new technologies and industry

Job description

• Provide technical support and assistance to customers via phone, email, or in-person.
• Troubleshoot and resolve complex technical issues related to products and services.
• Conduct site visits to diagnose problems and implement solutions.
• Collaborate with cross-functional teams to identify and address customer complaints.
• Develop and maintain technical documentation and knowledge base articles.
• Stay up-to-date with new technologies and industry trends to improve service delivery.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.