Technical Support Executive

NLB Services; Greater Noida, Dadri; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Incentives + Day and Night Shift Allow

Rotational Offs

Work from Office

Job summary

Noida-based role at NLB Services requires immediate joining and a fixed work-from-office arrangement. Enjoy 10-hour shifts with rotational rosters and two days off per cycle, while maintaining strong English communication and customer-service skills.

Expect to troubleshoot across Windows, macOS, iOS, Android, and Google/Microsoft environments, collaborating with diverse global stakeholders to resolve issues efficiently.

Qualifications

• Excellent English written and verbal communication skills.
• Exceptional customer service skills.
• Willingness to work 24/7 rotational shifts; work from office mandatory.
• Good teamwork and ability to coordinate with stakeholders.
• Strong troubleshooting, bug-finding, and resolution abilities.
• Ability to work independently within a diverse global team.

Skills

Excellent English communication

Customer service

Team player

Troubleshooting

Independent work

IT hardware/software

Tools

Win 10

macOS

iOS

Android

Google Workspace

Microsoft Environment

Job description

Only Immediate Joiner Can Apply

Work From Office

10 Hours Shift

Rotational Shifts

2 Roaster OFF

Incentives + Day and Night Shift Allowance

Excellent Communication

Noida

Requirements for this role include:

• Excellent English written and verbal communication skills.
• Exceptional customer service skills.
• Great Team player 24/7 rotational shifts and week offs and Work from Office mandatory.
• Excellent communication skills, comfortable working with various stakeholders.
• Strong troubleshooting skills, bug-finding, and resolution.
• Ability to work independently within a diverse global team.
• IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment).