Technical Support Engineer (Mechanical)

Starcom Information Technology; Bengaluru; On-site; INR 650,000 - 900,000; Full time

Job summary

Starcom Information Technology in Bengaluru is seeking a Mechanical Technical Support Engineer to provide technical assistance, troubleshooting, and maintenance support for mechanical systems and equipment.

You will work with clients and internal teams to ensure smooth operation, resolve issues quickly, and document findings for reporting and compliance.

Responsibilities

• Provide technical support for mechanical systems, equipment, and products
• Diagnose and resolve mechanical issues through remote or on-site support
• Assist customers with installation, commissioning, and maintenance
• Analyze technical problems and recommend effective solutions
• Prepare technical documentation, manuals, and reports
• Coordinate with design, production, and service teams
• Conduct product training sessions for clients and internal teams
• Ensure compliance with safety and quality standards

Job description

Job Summary:

We are seeking a skilled Mechanical Technical Support Engineer to provide technical assistance, troubleshooting, and maintenance support for mechanical systems and equipment. The candidate will work closely with clients and internal teams to ensure efficient operation and quick resolution of technical issues.

Key Responsibilities:

• Provide technical support for mechanical systems, equipment, and products
• Diagnose and resolve mechanical issues through remote or on-site support
• Assist customers with installation, commissioning, and maintenance
• Analyze technical problems and recommend effective solutions
• Prepare technical documentation, manuals, and reports
• Coordinate with design, production, and service teams
• Conduct product training sessions for clients and internal teams
• Ensure compliance with safety and quality standards