A technology organization in Bengaluru is seeking an experienced technical operations manager. This role involves managing on-site hardware and software systems, performing regular maintenance, and troubleshooting issues to ensure smooth operations. Candidates should have a Bachelor’s degree in Computer Science or IT, with strong skills in hardware management and client communication. This position offers the opportunity to work directly with clients and oversee critical technical operations.
Qualifications
Need to manage on-site hardware and software systems effectively.
Requires strong knowledge of hardware components and applications.
Must be able to troubleshoot and resolve technical issues independently.
Responsibilities
Manage daily operations of all on-site hardware systems.
Perform regular checks and maintenance of hardware.
Act as the primary technical point of contact for clients.
Skills
Managing on-site hardware and software systems
Troubleshooting technical issues
Communication skills
Inventory management
Education
Bachelor’s degree in Computer Science or IT
Tools
IT infrastructure knowledge
Job description
We are an experience-driven technology organization that designs and delivers large-scale digital and immersive solutions for government and enterprise projects.
Key Responsibilities:
Manage and ensure smooth daily operations of all on-site hardware systems
Perform regular checks, maintenance, and troubleshooting of hardware to avoid downtime
Oversee on-site software applications, ensuring performance, updates, and security patches
Identify, document, and report software bugs or issues to the Project Manager
Maintain accurate inventory of all hardware and software assets at the site
Coordinate procurement, replacement, and tracking of equipment
Act as the primary technical point of contact for clients at the site
Communicate client requirements, feedback, and issues to the Project Manager
Maintain and follow a daily task checklist to ensure operational efficiency
Oversee operation and maintenance activities for all technical equipment
Share regular reports on site status, issues, and resolutions
Required Skills & Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related discipline
Hands-on experience in managing on-site hardware and software systems
Strong knowledge of IT infrastructure, hardware components, and software applications
Ability to troubleshoot and resolve technical issues independently
Experience in inventory management and asset tracking
Good communication skills for client and internal team coordination
Ability to handle multiple tasks and work independently on-site
Preferred Skills:
IT or system administration certifications
Experience working in client-facing technical roles
Exposure to large-scale installations or experiential technology projects