Program Manager

Iron Systems, Inc; Sahibzada Ajit Singh Nagar; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Iron Systems is seeking a capable professional to support site selection, governance, and program management for IT infrastructure deployments in India. You will assist with project setup, data management, onboarding, and cross-functional coordination to ensure on-time delivery of initiatives.

The role requires ITIL certification and a strong ability to work under pressure, with experience in project controls, budgeting, and reporting.

Qualifications

• Requires ability to manage high pressure and short timelines.
• Ability to multitask and adapt to changing priorities.
• Training in technical writing or experience in basic statistics, accounting, or a similar field.

Responsibilities

• Support the Recruitment Manager and Governance Manager in site selection process activities including project setup, site access and due diligence, data management, project research, and schedule and transition support.
• Own project controls data gathering and reporting to internal teams including data management around vendor onboarding, purchase order support and troubleshooting, project entity formation and budget and accounting forecasting and coordination.
• Support the team in creating scalable processes and tracking progress towards on-time delivery of projects/tasks by supporting standard results & improvements/enhancements programs using Agile, Scrum, Lean/Six-Sigma methodology.
• Supporting new onboarding efforts including working with client leads to determine resourcing needs, using new tools/bots to drive follow ups, determining required tool/access suite, managing access & document sharing.
• Coordinate across cross-functional teams for collaboration and address and resolve partner queries.
• Run & review KPI reports, SLA reports & Sales Invoice reports for Service delivery team.

Skills

High pressure management

Multitasking

Technical writing support

Education

Bachelor’s degree in CS/Business/Equivalent

ITIL certification

Job description

Company Overview

Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customers have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistics, and global support services.

Company Overview

Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customers have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistics, and global support services.

Responsibilities

• Support the Recruitment Manager and Governance Manager in key operational aspects of the site selection process including project setup, site access and due diligence, data management, project research, and schedule and transition support.
• Own project controls data gathering and reporting to internal teams including data management around vendor on-boarding, purchase order support and troubleshooting, project entity formation and budget and accounting forecasting and coordination.
• Support the team in creating scalable processes and tracking progress towards on-time delivery of projects/tasks by supporting standard results & improvements/enhancements programs using Agile, Scrum, Lean/Six-Sigma methodology.
• Supporting new onboarding efforts including working with client leads to determine resourcing needs, using new tools/bots to drive follow ups, determining required tool/access suite, managing access & document sharing.
• Coordinate across cross-functional teams for collaboration and address and resolve partner queries.
• Run & review KPI reports, SLA reports & Sales Invoice reports for Service delivery team.

Skillset Required

• Bachelor’s degree in computer science, business, or similar field.
• Information Technology Infrastructure Library (ITIL) certification.
• Capable of managing high pressure and short timelines.
• Ability to multitask and adapt to changing priorities.
• Training in technical writing or experience in basic statistics, accounting, or a similar field.

Experience & Qualifications

• 8-10 yrs. of enterprise IT infrastructure or equivalent work experience.
• Firm understanding of industry best practices.
• Strong spreadsheet and presentation skills.
• Strong analytical and organizational skills.

Ability to calculate program management statistics like mathematical averages and percentages.

Ability to work independently and with a team.

Ability to adapt to changing technology.

Excellent communication skills

Should be adaptable to different shifts