Technical Operations Engineer

Group Ugx Systems Gurugram; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Group Ugx Systems Gurugram seeks a TechOps Engineer to install, commission, and support Industry 4.0 solutions at customer facilities. The role involves extensive travel across India and international assignments when required.

You will work with PLCs, HMIs, SCADA, and industrial networks, performing FAT/SAT and field documentation while aiding development teams and customers.

Qualifications

• Basic understanding of PLCs and industrial automation.
• Ability to read electrical and automation drawings.
• Experience with industrial networking fundamentals.
• Strong problem-solving and communication skills.

Responsibilities

• Install and commission Industry 4.0 hardware and software at customer sites.
• Provide remote and onsite technical support and troubleshooting.
• Interface with PLCs, HMIs, SCADA systems, and industrial networks.
• Perform FAT/SAT and project documentation.
• Train operators and prepare deployment reports.

Skills

Industrial automation

PLC basics

Electrical drawings

Industrial networking

Troubleshooting

Communication skills

Python basics

Tools

Siemens PLC

Mitsubishi Electric PLC

Rockwell Automation

Schneider Electric

Job description

Job description

Position Summary

The TechOps Engineer will be responsible for installation, commissioning, troubleshooting, and post-deployment support of Industry 4.0 solutions at customer facilities. The role requires extensive travel, customer interaction, technical problem-solving, and basic software development capabilities.

The ideal candidate combines industrial automation knowledge with field execution skills and a strong willingness to work at manufacturing plants across India and internationally when required.

Key Responsibilities

Project Installation & Commissioning

• Install and commission Industry 4.0 hardware and software solutions at customer sites.
• Deploy Industrial IoT gateways, sensors, edge devices, networking equipment, and data acquisition systems.
• Configure machine connectivity with PLCs, CNCs, robots, and industrial controllers.
• Perform FAT (Factory Acceptance Test) and SAT (Site Acceptance Test).
• Execute commissioning checklists and project documentation.

Technical Support & Troubleshooting

• Diagnose and resolve hardware, software, networking, and machine communication issues.
• Support customers during production ramp-up after deployment.
• Perform root cause analysis and corrective actions.
• Coordinate with engineering teams for issue resolution.
• Provide remote and onsite support.

Automation & Connectivity

• Interface with PLCs, HMIs, SCADA systems, robots, barcode scanners, sensors, vision systems, RFID systems, and industrial networks.
• Work with protocols such as:
• Modbus TCP/RTU
• OPC-UA
• Ethernet/IP
• Profinet
• MQTT
• TCP/IP

Software & Coding Support

• Perform basic coding, scripting, and debugging activities.
• Configure APIs and data integrations.
• Support database troubleshooting and data validation.
• Assist development teams during deployment and testing.

Customer Engagement

• Conduct operator and maintenance training sessions.
• Prepare technical reports and deployment documentation.
• Provide regular project status updates.
• Build strong customer relationships during project execution.

Continuous Improvement

• Capture field learnings and contribute to standard operating procedures.
• Support product improvement initiatives.
• Participate in internal technical training programs.

Required Technical Skills

Must Have

• Basic understanding of PLCs and industrial automation.
• Knowledge of electrical control panels and field instrumentation.
• Understanding of industrial networking fundamentals.
• Ability to read electrical and automation drawings.
• Basic troubleshooting of hardware and software systems.
• Good communication skills.

Preferred

• PLC exposure: Siemens, Mitsubishi Electric, Rockwell Automation, Schneider Electric
• SCADA/HMI systems.
• SQL basics.
• Python basics.
• JavaScript basics.
• Linux fundamentals.
• Cloud platforms exposure.
• Industrial IoT and Industry 4.0 concepts.

Travel Requirements

• Willingness to travel 60-80% of the time.
• Ability to stay at customer locations for project execution.
• Short-notice travel readiness.
• Valid driving license preferred.
• Passport preferred for international assignments.

Desired Personal Attributes

• Strong problem-solving mindset.
• Hands-on approach to field work.
• Customer-focused attitude.
• Ability to work independently at remote sites.
• High ownership and accountability.
• Willingness to learn new technologies quickly.