Technical/Customer Support Executive

Tripta Innovations PVT LTD.; Surat; On-site; INR 180,000 - 240,000; Full time

Job summary

Tripta Innovations PVT LTD. is seeking a Customer Support Executive to provide client support, resolve queries, and ensure excellent customer satisfaction. Candidates with good communication skills and basic accounting knowledge are encouraged to apply.

The role involves handling client interactions, taking follow-ups, resolving complaints, and gathering feedback to improve service quality. 0–1 year experience preferred; graduates are welcome to apply.

Qualifications

• Should have good communication skills
• Should have knowledge of accounting.
• B.Com, BBA, BCA as qualifications.

Responsibilities

• Providing support & services to clients.
• Take follow ups and provide updates.
• Resolving customer complaints brought to your attention.
• Handling customer concerns and complaints in a timely manner.
• Interacting with customers to ensure they have a desirable and sharable experience.
• Have to take feedback from clients.
• Receive new requirements from clients.

Skills

Good communication skills

Accounting knowledge

Education

B.Com

BBA

BCA

Job description

We are looking for a Customer Support Executive to provide client support, resolve customer queries, and ensure excellent customer satisfaction. Candidates with good communication skills and basic accounting knowledge are encouraged to apply.

Responsibilities and Duties

We are looking for a Customer Support Executive to join our team. Your roles and responsibilities include:

Job Responsibilities:

• Providing support & services to clients.
• Take follow ups and provide updates.
• Resolving customer complaints brought to your attention.
• Handling customer concerns and complaints in a timely manner.
• Interacting with customers to ensure they have a desirable and sharable experience.
• Have to take feedback from clients.
• Receive new requirements from clients.

Desired Candidate Profile:

• Should be graduate candidate.
• Should have good communication skills.
• Should have knowledge of accounting.

Qualification:

B. Com, BBA, BCA

Work Experience:

0 - 1 Year(s)

Employment Type:

Full Time