Technical Assistant

Indian Institute of Science (IISc); Bengaluru; On-site; INR 250,000 - 450,000; Full time

Job summary

Indian Institute of Science (IISc) Bengaluru, through the Centre for Continuing Education, seeks Technical Assistants to support the operation and technical management of continuing education courses and digital learning environments.

You will assist in direct conduct of courses, manage Moodle-based platforms, and provide comprehensive support for educational programs, workshops, and training activities managed by the center.

Qualifications

• Eligibility / Educational Qualification: BTech / BSc / BCA or a 3-year Diploma in Engineering / Technology.
• Office Automation: High proficiency in MS Word, Excel, PowerPoint for data documentation and management.
• LMS Operations: Comfortable with Moodle LMS platform configuration.
• Communication Skills: Good verbal and written communication with faculty, students, and staff.
• Platform Management: Ability to handle online discussion forums and track responses.
• Task Execution: Ability to complete technical and administrative tasks efficiently within deadlines.

Responsibilities

• Assist faculty, instructors, and course teams in the smooth conduct of courses at CCE IISc.
• Moderate and respond to participant queries in online course forums.
• Provide logistical and administrative support for CCE continuing education activities, workshops, and events.
• Maintain course management and backend tracking of student engagement on the learning platform.
• Coordinate with faculty, office staff, and technical teams during training programmes.
• Maintain documentation, data entries, and records of student participation and course progression.
• Follow institutional guidelines for course administration and support standards.

Skills

MS Office

MS Excel

MS Word

PowerPoint

LMS Operations

Communication skills

Education

B.Tech/B.Sc/BCA or Diploma

Tools

Moodle LMS

Google Workspace

Overleaf

LyX

DaVinci Resolve

Filmora

Adobe Premiere Pro

Canva

Photoshop

Inkscape

Illustrator

GPT/Gemini/Claude

Job description

The CCE at IISc Bengaluru is looking for skilled and motivated Technical Assistants to support the operational and technical management of continuing education courses and digital learning environments. The selected candidates will be responsible for assisting in the direct conduct of courses, managing online learning platforms, and providing comprehensive support for various educational, workshop, and training activities managed by the center.

Key Responsibilities

• Assist faculty, instructors, and course teams in the smooth conduct of courses at CCE.
• Actively monitor, moderate, and respond to participant queries in the online course discussion forums.
• Participate in and provide logistical and administrative support for various CCE continuing education related activities, workshops, and events.
• Assist in the maintenance, course management, and backend tracking of student engagement on the learning management platform.
• Coordinate with faculty members, office staff, and technical teams during the execution of training programmes.
• Maintain proper documentation, data entries, and records of student participation and course progression.
• Follow institutional guidelines regarding course administration, content delivery, and support standards.

Required Qualifications & Skills

• Eligibility / Educational Qualification: B. Tech / B.Sc, BCA or a 3-year Diploma in Engineering / Technology from a recognized University or Institute.
• Office Automation: High proficiency in using all major Office tools (MS Word, Excel, PowerPoint, or equivalent open-source software) for data documentation and management.
• LMS Operations: Must be comfortable working with and configuring the Moodle LMS platform.
• Communication Skills: Good verbal and written communication skills to interact professionally with faculty, students, and institutional staff.
• Platform Management: Ability to handle online discussion forums, track responses, and manage student queries systematically.
• Task Execution: Ability to complete assigned technical and administrative tasks efficiently within given deadlines.

Software Knowledge Preferred

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace tools (Docs, Sheets, Slides, Forms)
• Documentation using overleaf or Lyx.
• Audio and Visual technology.
• Video Editing tools (DaVinci Resolve, Filmora, Adobe premiere pro)
• Poster design and editing tools (Canva, Photoshop, Inkscape, Adobe Illustrator)
• Should be proficient to use different LLMs (GPT, Gemini, Claude)

Additional Knowledge Preferred

• Knowledge of educational technology workflows, online course management, and platform-based learner support.
• Knowledge of current digital learning trends, forum moderation techniques, and online community guidelines.
• Ability to learn new administrative tools, platforms, and institutional guidelines swiftly.