Tech Mahindra is Hiring Associate Customer Support | WFO Kolkata

Tech Mahindra

Kolkata District

On-site

INR 240,000 - 300,000

Full time

14 days+

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Benefits offered by this job

Cab facilities

Job summary

Tech Mahindra in Kolkata is hiring for Associate Customer Support to operate from the office, handling voice-based customer queries with a focus on accurate resolutions. The role requires clear English and Hindi communication and readiness to work in 24/7 shifts.

Freshers and experienced candidates are welcome. The walk-in interview will be held at the Kolkata location with HR and assessment rounds as part of the hiring process.

Qualifications

  • Minimum qualification: 10+2.
  • Freshers & experienced candidates can apply.
  • Excellent verbal communication in English & Hindi.

Responsibilities

  • Handle customer queries via voice calls.
  • Provide effective resolution to customer queries.
  • Ready to work in 24/7 shifts.
  • Complete Work from Office.

Skills

Verbal communication
Typing speed
Customer focus

Education

10+2

Job description

Job description

Tech Mahindra is Hiring Associate Customer Support || WFO Kolkata

Job Profile: -

  • Handle customer queries via voice calls
  • Provide effective resolution to customer queries
  • Minimum qualification: 10+2
  • Freshers & experienced candidates can apply
  • Excellent verbal communication skills in English & Hindi
  • Customer-oriented approach
  • Ready to work in 24/7 shifts
  • Typing speed of 30 WPM with 90% accuracy
  • Cab facilities available (Odd hours)
  • Complete Work from Office
  • Immediate joiners preferred

Interview Structure: -

  • HR Round
  • Online Assessment
  • Typing Test
  • VETI / VWT Test
  • Operations Round

Payouts

  • TCTC: 210000 LPA to 275000 LPA
  • 100% fixed salary

Documents Required:-

  • Updated CV
  • Educational Mark Sheets
  • Aadhaar Card
  • PAN Card

Walk-in Interview Location: - Tech Mahindra, East Tower, Mani Casadona, Action Area II, New Town, 15th Floor, Kolkata, West Bengal

Contact Person:

Aritra: 9748609748


(Please call after reaching the venue for coordination)

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