Tech Mahindra is Hiring Associate Customer Support | WFO Kolkata

Tech Mahindra; Kolkata District; Presencial; INR 240 000 - 300 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Cab facilities

Resumo da oferta

Tech Mahindra in Kolkata is hiring for Associate Customer Support to operate from the office, handling voice-based customer queries with a focus on accurate resolutions. The role requires clear English and Hindi communication and readiness to work in 24/7 shifts.

Freshers and experienced candidates are welcome. The walk-in interview will be held at the Kolkata location with HR and assessment rounds as part of the hiring process.

Qualificações

• Minimum qualification: 10+2.
• Freshers & experienced candidates can apply.
• Excellent verbal communication in English & Hindi.

Responsabilidades

• Handle customer queries via voice calls.
• Provide effective resolution to customer queries.
• Ready to work in 24/7 shifts.
• Complete Work from Office.

Conhecimentos

Verbal communication

Typing speed

Customer focus

Formação académica

10+2

Descrição da oferta de emprego

Job description

Tech Mahindra is Hiring Associate Customer Support || WFO Kolkata

Job Profile: -

• Handle customer queries via voice calls
• Provide effective resolution to customer queries
• Minimum qualification: 10+2
• Freshers & experienced candidates can apply
• Excellent verbal communication skills in English & Hindi
• Customer-oriented approach
• Ready to work in 24/7 shifts
• Typing speed of 30 WPM with 90% accuracy
• Cab facilities available (Odd hours)
• Complete Work from Office
• Immediate joiners preferred

Interview Structure: -

• HR Round
• Online Assessment
• Typing Test
• VETI / VWT Test
• Operations Round

Payouts

• TCTC: 210000 LPA to 275000 LPA
• 100% fixed salary

Documents Required:-

• Updated CV
• Educational Mark Sheets
• Aadhaar Card
• PAN Card

Walk-in Interview Location: - Tech Mahindra, East Tower, Mani Casadona, Action Area II, New Town, 15th Floor, Kolkata, West Bengal

Contact Person:

Aritra: 9748609748

(Please call after reaching the venue for coordination)