Walk-in | Customer Support Associate

Tech Mahindra; Kolkata District; In loco; INR 205.000 - 280.000; Tempo pieno

Descrizione del lavoro

Tech Mahindra invites candidates for a Voice Process role in Kolkata. The position is for a Customer Support Associate handling voice calls and resolving queries with emphasis on English and Hindi communication. Freshers and experienced applicants are welcome.

Willingness to work in 24/7 shifts and meet typing expectations is required. Walk-in interviews at Tech Mahindra, DLF2, Rajarhat, Kolkata, with documents like educational marks cards, Aadhar, Pan, and payslips for experienced candidates.

Competenze

• Graduation is the minimum educational requirement.
• Fresher or experienced candidates may apply.
• Excellent verbal communication skills in English and Hindi for voice processes.

Mansioni

• Handle customer queries via voice calls.
• Provide clear and courteous assistance to customers.

Conoscenze

English communication

Hindi communication

Voice process

Formazione

Graduation required

Descrizione del lavoro

We are currently having openings in our Voice Process.

Designation-

• Customer Support Associate.

Job Profile-

• Have to resolute customers query Voice Call

Mandatory Criteria-

• Min Graduation Passed.
• Fresher & experienced both can apply
• Excellent verbal communication skill in English & Hindi without major MTI for Voice

Process

• Customer orientation.
• Ready to work in 24/7 Shifts
• No planned leave for upcoming 3 month after joining
• 10 hour of the day,( 9hrs. work and 1 hour break )
• Should have a typing speed of 30 WPM with 90% accuracy

Interview Structure-

• HR round - General check.
• Typing Test
• Client Round

Payouts

• Salary for minimum 1 years experience candidate 2.800 LPA 18.6 k in-hand (Approx)
• Fresher- 2.05 LPA 12.4 k in-hand (Approx)
• 100% fixed salary

Documents Required

• Education Mark sheets
• Aadhar Card
• Pan Card
• Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

Location details for Walkin interview:

Tech Mahindra, DLF2, 1st Floor, Block C, Rajarhat, Kolkata-700156(Opposite of TCS Geetanjali)

Candidates need to carry CV; Aadhar card (Government id card)

The candidates should mention HR name on the top of the CV.

Contact Person - HR Diptajit Dey (8240907131)

Mail Id - [e-mail]