Tech Mahindra Walk-In Jobs 2026 | Customer Service Associate

AlexaHire; Kolkata District; On-site; INR 134,000 - 201,000; Full time

Benefits offered by this job

Global exposure

Structured training

Career development

Job summary

Tech Mahindra in Kolkata invites candidates for a Walk-In Drive for the Customer Support Associate role. Open to freshers and candidates with up to 4 years of experience. The position offers a permanent role, training, and growth opportunities in a leading IT and BPO company.

Responsibilities include handling customer queries via voice, providing accurate information, maintaining records, and meeting performance targets; the selection process and required documents are listed in the posting.

Qualifications

• Higher Secondary (12th Pass) or Graduate.
• Freshers are eligible.
• Candidates with up to 4 years of experience can also apply.

Responsibilities

• Handle customer queries through voice support and provide accurate information.
• Resolve issues and maintain high customer satisfaction.
• Update customer records and interaction details as per policies.
• Meet productivity and performance targets.

Skills

Customer Service

Voice Process

Communication Skills

Problem Solving

Computer Basics

MS Office

Typing Skills

Teamwork

Time Management

Education

Higher Secondary / Graduate

Job description

Tech Mahindra Walk-In Jobs 2026 for the position of Customer Support Associate in Kolkata. This is an excellent opportunity for freshers and experienced candidates (0–4 years) looking to build a career in the BPO and customer service industry. Candidates with strong communication skills and a customer-focused approach are encouraged to attend the walk-in interview. The role offers a permanent position, professional training, and career growth in one of India’s leading IT and business process service companies.

Job Overview

Particular

Details

Company Tech Mahindra

Position Customer Support Associate

Job Type Full-Time

Hiring Type Walk-In Drive

Experience 0–4 Years

Qualification Higher Secondary (12th Pass) / Graduate

Location Kolkata, West Bengal

Industry BPO / Customer Support

Work Mode Work From Office

Application Mode Walk-In

About Tech Mahindra

Tech Mahindra is a leading global provider of digital transformation, consulting, and business process services. A part of the Mahindra Group, the company operates in more than 90 countries and serves over 1,100 global customers across industries such as telecommunications, banking, healthcare, retail, and manufacturing. With a strong focus on innovation, artificial intelligence, cloud computing, and customer experience solutions, Tech Mahindra provides excellent career opportunities, learning programs, and professional growth for freshers and experienced professionals alike.

• Handle customer queries through voice support.
• Provide accurate information and effective issue resolution.
• Maintain high customer satisfaction levels.
• Escalate complex issues to relevant teams.
• Update customer records and interaction details.
• Follow company policies and quality standards.
• Meet productivity and performance targets.
• Deliver professional customer service.

Educational Qualification

• Higher Secondary (12th Pass) or Graduate.
• Freshers are eligible.
• Candidates with up to 4 years of experience can also apply.

Preferred Skills

• Basic computer knowledge.
• Good typing speed.
• Customer-centric attitude.

Skills Required

• Customer Service
• Voice Process
• Communication Skills
• Problem Solving
• Computer Basics
• MS Office
• Typing Skills
• Teamwork
• Time Management
• Salary will be discussed during the interview.
• Additional incentives and company benefits may be offered based on performance and experience.
• Permanent Employment
• Paid Training
• Employee Benefits
• Performance Incentives
• Professional Development
• Friendly Work Environment

Selection Process

• Walk-In Registration
• HR Interview
• Typing Test
• Communication Assessment
• Client/Operations Interview
• Final Selection & Offer Letter

Documents Required

• Updated Resume
• PAN Card
• Passport-size Photograph
• Educational Certificates
• Experience Documents (if applicable)

Why Join Tech Mahindra?

• Work with a globally recognized IT company.
• Build a career in customer support and BPO operations.
• Receive structured training and mentorship.
• Gain experience working with international clients.
• Access long-term career advancement opportunities.

Final Thoughts

The Tech Mahindra Walk-In Drive 2026 for Customer Support Associate is an excellent opportunity for freshers and experienced candidates seeking a stable career in customer service. If you possess good communication skills and are passionate about helping customers, this walk-in drive can be a great step toward building a successful career with Tech Mahindra.

Tech Mahindra is a leading provider of digital transformation, consulting, and business re-engineering services. Mahindra Group operates in over 90 countries, serving customers in telecommunications, banking, healthcare, manufacturing, retail, and technology industries. With a workforce of more than 150,000 professionals, Tech Mahindra focuses on innovation in artificial intelligence, cloud computing, cybersecurity, and customer experience solutions. The company also offers excellent career development, learning opportunities, and growth programs for freshers and experienced professionals.