Walk-in | Urgent Hiring: Csa | Tech Mahindra | Wfo
Tech Mahindra
14 days+
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Benefits offered by this job
Job summary
Tech Mahindra is hiring for the role of Associate Customer Support based in Kolkata. The position requires handling customer queries through voice calls and providing effective resolutions. Candidates with a minimum qualification of 10+2 or a 3 Years Diploma can apply. The role demands excellent verbal communication skills in both English and Hindi, and the ability to work in 24/7 shifts is essential. Immediate joiners are preferred, with cab facilities available for odd hours.
Qualifications
- Handle customer queries via voice calls.
- Provide effective resolution to customer queries.
- Ready to work in 24/7 shifts.
Responsibilities
- Handle customer queries and provide solutions.
- Assist in various assessments during the interview process.
Skills
Excellent verbal communication skills in English
Excellent verbal communication skills in Hindi
Customer-oriented approach
Typing speed of 30 WPM with 90% accuracy
Education
10+2 or 3 Years Diploma
Job description
Tech Mahindra is Hiring Associate Customer Support || WFO – Kolkata (Mani Casadona)
Job Profile
- Handle customer queries via voice calls
- Provide effective resolution to customer queries
- Minimum qualification: 10+2 or 3 Years Diploma
- Freshers & experienced candidates can apply
- Excellent verbal communication skills in English & Hindi
- Customer-oriented approach
- Ready to work in 24/7 shifts
- Typing speed of 30 WPM with 90% accuracy
- Cab facilities available(Odd hours)
- Complete Work from Office
- Immediate joiners preferred
Interview Structure
- HR Round
- Online Assessment
- Typing Test
- Versant Test
- Operations Round
Documents Required
- Updated CV
- Educational Mark Sheets
- Aadhaar Card
- PAN Card
Walk-in Interview Location
Tech Mahindra, East Tower, Mani Casadona,
Action Area II, New Town, 15th Floor,
Kolkata, West Bengal
Contact Person: Joyanta - 8927598032
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