Team Leader Telesales / Inside Sales

Hiring Hub Consultancy; Dadri, Greater Noida, Faridabad District; On-site; INR 810,000 - 990,000; Full time

Benefits offered by this job

Fixed salary with variable pay up to 2

Job summary

Hiring Hub Consultancy in Delhi invites an experienced Sales Team Leader to head a telesales/inside sales unit for a consumer services brand. Lead, mentor, and coach a high-performing team to meet daily and monthly targets, improve conversion, and uphold top sales standards.

Role requires 2+ years in telesales, a graduate degree, strong leadership and negotiation skills, and reporting capabilities. Work from office with 6 days workweek, 10:00 AM–7:00 PM, with competitive fixed pay plus variable

Qualifications

• Graduate/Bachelor’s degree required.
• Minimum 2 years in Telesales/Telemarketing.
• Prior team handling preferred.
• Strong leadership and reporting skills.

Responsibilities

• Team Management & Leadership: manage and mentor a team of telesales executives to achieve revenue targets.
• Performance & Call Quality Monitoring: monitor live/recorded calls, track KPIs, coach and retrain.
• Daily Operations: conduct daily huddles, roster planning, attendance, leave tracking.
• Sales Support & Escalations: handle objections, assist in pitch closing, improve conversions.
• Reporting & Hiring: track performance, generate daily reports, support recruitment/interviews.

Skills

Leadership

Sales negotiation

Call quality auditing

Objection handling

Operational reporting

Education

Graduate / Bachelor’s degree

Job description

Key Job Highlights

• Role / Title: Team Leader Telesales / Inside Sales
• Industry Focus: Consumer Services / E-Commerce / B2C Sales
• Job Location: Delhi (Mohan Estate)
• Salary / CTC: Up to 7.0 LPA Fixed + 2.0 LPA Variable
• Employment Type: Full-Time, Permanent
• Work Mode: Work From Office (WFO) | 6 Days Working (Rotational Off)
• Timings: 10:00 AM 7:00 PM
• Experience Required: Minimum 2+ Years in Telesales / Telemarketing

We are hiring an experienced, result-oriented Sales Team Leader for a leading consumer services brand. The role involves leading and mentoring a high-performing telesales team to drive daily and monthly collection goals, optimize conversion rates, and maintain top-tier sales standards.

Roles & Responsibilities

• Team Management & Leadership: Manage, guide, and mentor a team of telesales executives to achieve daily and monthly revenue/collection targets.
• Performance & Call Quality Monitoring: Monitor live and recorded calls, track team KPIs, evaluate pitch quality, and provide continuous coaching and retraining.
• Daily Operations: Conduct daily huddles/briefings, handle roster planning, manage team attendance, and track daily leave schedules.
• Sales Support & Escalations: Step in to handle high-level sales objections, assist team members in pitch closing, and improve overall conversion metrics.
• Reporting & Hiring: Track team performance analytics, generate daily sales reports, and support the recruitment team with candidate screening and initial interviewing.

Preferred Candidate Profile / Eligibility

• Education: Graduate / Bachelor’s degree (Mandatory).
• Experience: Minimum 2 years of experience in Telesales or Telemarketing. Prior team handling / supervisory experience is preferred.
• Key Skills: Strong leadership, sales negotiation, call quality auditing, objection handling, and operational reporting.
• Mindset: Highly target-driven, comfortable operating under sales pressure, and capable of driving team productivity.

Perks & Benefits

• Competitive fixed CTC structure with attractive performance-linked variables (up to 2 LPA).
• Leadership role with direct impact on revenue growth and team management.
• High-visibility management position within a well-established company environment.