Team Leader - Lead Generation

Neo Kinetic Services; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

ESP Engineered is looking for a Tele-sales Team Leader in Mumbai. The role involves leading and mentoring the tele-sales team to achieve high sales and ensure quality service delivery. The successful candidate will manage team performance, monitor calls, and motivate executives towards attaining targets.

The ideal candidate should have at least 2 years of experience in a similar role with excellent communication and managerial skills. Join us to make a significant impact!

Qualifications

• Minimum 2 years of experience in Team Leader role for B2B Lead Generation.
• Strong marketing skills to achieve high sales.
• Excellent verbal communication skills.

Responsibilities

• Manage and mentor the telesales team.
• Monitor call quality and revenue targets.
• Send performance reports to the manager.
• Motivate team members to achieve targets.

Skills

Team management

Sales expertise

Verbal communication

Coaching abilities

Job description

As the successful candidate, you will lead and direct the telesales team to make high sales and enjoy
good patronage from clients; to obtain excellent records in call quality and service delivery

Job Description:

• Managing and mentoring the tele-sales team
• Providing coaching to team members on research techniques and telephone skills
• Monitoring calls, call quality, and revenue targets
• Ensuring that the executives meet the targets and sending reports to the manager on the targets achieved
• Periodically reviewing the performance of the team, constantly motivating executives driving them towards incentives
• Create, maintain and publish productivity and related reports.
• Working closely with the inter‑department for projects.
• Ensure timely delivery of campaigns with highest efficiency and quality

Eligibility Criteria:

• 2+ years of experience into Team Leader-Lead Generation into B2B Lead Generation only
• Exhibit good marketing skills to make high sales
• Excellent verbal communication and coordination
• Good managerial skills to lead the team successfully