Team Leader / Senior Executive - Talent Acquisition (BPO Mass Recruitment)

Movate; Chennai District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Movate in Chennai seeks a Team Lead/Senior Executive – Talent Acquisition to manage end-to-end recruitment for bulk and lateral hiring across BPO/ITES operations. You will oversee sourcing, screening, interviewing, stakeholder management, and onboarding coordination to ensure timely closures while preserving quality and candidate experience.

The role collaborates with Operations, HR, WFM, Training, and Business Leaders to support ramp‑up plans and business growth.

Qualifications

• 4-6 years of experience in Talent Acquisition.
• Experience in BPO/ITES recruitment with mass hiring exposure preferred.
• Strong sourcing and screening skills.
• Excellent communication and interpersonal skills.
• Interviewing and candidate assessment capability.
• Stakeholder management and relationship-building skills.

Responsibilities

• Manage end-to-end recruitment lifecycle for bulk and lateral hiring.
• Source candidates through portals, social media, referrals, vendors, and internal databases.
• Screen resumes and conduct preliminary interviews to assess suitability.
• Build and maintain candidate talent pools for ongoing staffing needs.
• Coordinate and manage bulk interview drives with hiring managers and operations teams.
• Ensure timely closure of requisitions and maintain hiring quality and candidate experience.

Skills

Sourcing

Screening

Interviewing

Stakeholder management

ATS platforms

MS Excel

MS Word

MS PowerPoint

Communication skills

Bulk hiring

Education

Bachelor's degree in HR/Business Administration/Psychology

Tools

ATS platforms

MS Excel

Job description

Job Title: Team Lead/ Senior Executive - Talent Acquisition (BPO Mass Recruitment)

Department: Human Resources – Talent Acquisition

Reporting To: Talent Acquisition Manager

Experience Required: 4 to 6 years

Joining: Immediate joiners preferred

Shift Timing: Day Shift (10:00 AM 7:00 PM IST), 6 Days Working

Job Summary

The Team Lead/ Senior Executive – Talent Acquisition is responsible for managing end-to-end recruitment activities for bulk and lateral hiring requirements across BPO/ITES operations. The role focuses on sourcing, managing team, screening, interviewing, stakeholder management, offer management, onboarding coordination, and ensuring timely closure of positions while maintaining hiring quality and candidate experience. The incumbent will work closely with Operations, HR, Workforce Management (WFM), Training, and Business Leaders to support workforce ramp-up plans and business growth.

Key Responsibilities

Recruitment & Sourcing

• Manage the complete recruitment lifecycle from requisition receipt to candidate onboarding.
• Understand hiring requirements and workforce plans from stakeholders.
• Source candidates through job portal social media, employee referrals, recruitment vendors, and internal databases.
• Screen resumes and conduct preliminary interviews to assess candidate suitability.
• Build and maintain candidate talent pools for ongoing and future staffing requirements.
• Ensure timely closure of requisitions within agreed hiring SLAs.

BPO Mass Recruitment

• Drive volume hiring for Customer Service, Technical Support, Sales, Collections, Non-Voice, Back Office, Chat Support, Content Moderation, and other BPO functions.
• Manage large-scale hiring campaigns to support business ramp-ups and expansion plans.
• Conduct walk-in drives, mega hiring events, virtual drives, campus recruitment programs, and job fairs.
• Coordinate and manage bulk interview drives with hiring managers and operations teams.
• Ensure achievement of daily, weekly, and monthly hiring targets.
• Develop innovative sourcing strategies to attract quality talent in a competitive market.
• Maintain a continuous talent pipeline to support recurring hiring demands.

Stakeholder Management

• Work closely with Hiring Managers, Operations Leaders, and HR teams to understand hiring priorities.
• Provide regular recruitment updates and hiring dashboards to stakeholders.
• Coordinate interview schedules and feedback collection.
• Manage and resolve recruitment-related escalations.

Candidate Experience & Offer Management

• Ensure a positive candidate experience throughout the recruitment process.
• Conduct salary discussions and negotiate compensation within approved guidelines.
• Roll out offers and ensure timely completion of joining formalities.
• Maintain regular communication with offered candidates to improve joining ratios.
• Support pre-boarding and onboarding activities.

Recruitment Operations & Reporting

• Maintain recruitment MIS, trackers, and hiring reports.
• Ensure recruitment process compliance and documentation accuracy.
• Monitor recruitment metrics and identify areas for process improvement.
• Support employer branding initiatives and social media recruitment activities.
• Collaborate with Training and HR teams to ensure seamless onboarding and candidate handover.

Qualifications

Education

• Bachelor's degree in human resources, Business Administration, Psychology, or related discipline.

Experience

• 4 -6 years of experience in Talent Acquisition.
• Experience in BPO/ITES recruitment with exposure to mass hiring is preferred.
• Freshers with strong recruitment internships may be considered for entry-level positions.
• Strong sourcing and screening skills.
• Excellent communication and interpersonal skills.
• Interviewing and candidate assessment capability.
• Stakeholder management and relationship-building skills.
• Negotiation and influencing skills.
• Good analytical and reporting skills.
• Proficiency in MS Excel, Word, PowerPoint, and ATS platforms.
• Ability to work in a fast-paced, target-driven environment.
• Strong organizational and multitasking abilities.

Key Performance Indicators (KPIs)

• Hiring Target Achievement (%)
• Time to Fill (TAT)
• Requisition Closure Rate
• Offer-to-Join Ratio
• Interview-to-Selection Ratio
• Recruiter Productivity (Hires per Month)
• Candidate Experience Score
• 30/60/90-Day Retention Metrics

Ideal for: BPO/ITES environments handling high-volume hiring, ramp-up projects, domestic and international customer support programs, technical support hiring, non-voice operations, and strategic workforce expansion.