Assistant Human Resource Manager

Globiva; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Globiva in Bengaluru, India, seeks an experienced Assistant Manager - Talent Acquisition to spearhead end-to-end recruitment for high-volume BPO/BPM processes. You will lead a team of recruiters, manage key stakeholder relationships, and ensure SLA closures aligned with aggressive business growth.

You will optimize hiring pipelines, mentor peers, and drive data-driven decisions through advanced recruitment metrics and MIS reporting to senior leadership.

Qualifications

• Experience leading recruitment for high-volume BPO/BPM processes.
• Mentor a team of recruiters and drive SLA-driven hiring.
• Strong stakeholder management and fast-paced execution.

Responsibilities

• Lead end-to-end volume recruitment for BPO/Voice/Non-Voice roles.
• Mentor recruiters to meet daily, weekly, and monthly targets.
• Forecast hiring needs with operations leaders.
• Drive innovative sourcing channels and large-scale drives.
• Manage interview workflows and quality of hire.
• Provide MIS dashboards and recruitment analytics for leadership.

Skills

End-to-end recruitment

Leadership

Stakeholder management

Sourcing strategies

Data analytics

Interviewing & assessment

Tools

ATS/HRIS

MS Excel

Job description

Job Description: Assistant Manager - Talent Acquisition / HR

Immediate Requirement: Assistant Manager - Talent Acquisition

Contact Details:

• HR Name: Radhika TR
• Contact No: 94813 49757

Job Summary

We are seeking a dynamic and experienced Assistant Manager - Talent Acquisition to lead and drive end-to-end recruitment for high-volume BPO / BPM processes. In this leadership role, you will not only manage complex hiring mandates and stakeholder relationships but also mentor a team of recruiters, optimize hiring pipelines, and ensure strategic SLA closures to meet aggressive business growth targets.

Key Responsibilities

• Strategic Hiring & Leadership: Manage end-to-end volume recruitment for BPO / Voice / Non-Voice / Blended processes while guiding and mentoring a team of recruiters to achieve daily, weekly, and monthly targets.
• Stakeholder & Operations Management: Act as the primary point of contact for operations leaders and hiring managers, forecasting hiring needs, aligning recruitment strategies, and managing SLA compliance.
• Advanced Sourcing Strategies: Drive innovative sourcing channels including job portals, professional networking sites, social media campaigns, employee referrals, and large-scale walk-in drives.
• Pipeline & Quality Control: Oversee resume screening, high-level evaluation, and interview workflows, ensuring quality-of-hire benchmarks are consistently met.
• Data Analytics & MIS Reporting: Own the generation and presentation of advanced recruitment metrics, dashboards, and MIS reports for senior leadership review.
• Process Optimization: Identify bottlenecks in the recruitment funnel, streamline onboarding workflows, and improve candidate experience metrics from offer to Day 1 joining.
• Employer Branding & Compensation: Represent the company professionally, articulate complex compensation structures, shift guidelines, and company policies, and manage effective offer negotiations.