Team Leader, Mid Office Payroll

Randstad; Hyderabad; Vor Ort; INR 600.000 - 1.000.000; Vollzeit

Zusammenfassung

Randstad Hyderabad is seeking a Team Leader to coordinate a back-office team, ensuring continuity of service and accurate processing of payroll, timesheets, and contracts. The role emphasizes workload balancing, stakeholder communication, and quality control across multiple processes.

You will lead 8–12 staff, drive process improvements, and ensure SLA-driven delivery and client satisfaction through effective collaboration with internal teams and clients.

Qualifikationen

• Led/managed a team of 8-12 people.
• Strong problem-solving and process-improvement mindset.
• Experience with SLA-driven delivery and metrics.

Aufgaben

• Coordinate with middle/back-office teams to ensure continuous service.
• Organize workload distribution among back-office managers and supervise meetings.
• Oversee payroll, timesheets, and variable pay elements; ensure accurate processing and client invoicing.
• Prepare and sign temporary employment and placement contracts through clients' tools.

Kenntnisse

Team leadership

Problem solving

Metrics management

Conceptual thinking

Jobbeschreibung

JOB DESCRIPTION

Job Title: Team Leader

Reports To Manager (or above)

about Randstad

Randstad is the world's largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse, and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

about Randstad Global Capability Center

Randstad Global Capability Center is responsible for strategic delivery for Randstad markets and businesses globally. Through our centers of excellence of talent services, human resources, finance, IT, and marketing, the Global Capability Center is a high growth and acceleration enabler as we become the world's most equitable and specialized talent company. To realize this goal, we are expanding and strengthening our finance capability center and this role specializes in coordinating with a team of Mid Office Mangers for our France team.

For our mid-office team, we are looking for talented individuals to support our mid-office managers team. You will be responsible for processing administrative tasks, ensuring a proper balance between the workload and available resources. related to the placement of talent in the right role and for the right client, and checking and processing various types of timecards. By doing this, you are ensuring that our talent can start working, will receive their correct salaries and that our clients receive their correct invoices on time. In this role you contribute directly to talent and client satisfaction as well as to the financial success of the company.

In this role, you will have a clear set of responsibilities. However, as our organization is constantly evolving, you may be asked to contribute to projects or tasks not explicitly outlined in this job description. We value a flexible mindset and the ability to look beyond your core remit.

What will you do?

• The middle office leader's mission is to coordinate with a team of middle office leadership team and other important stakeholders
• He ensures a proper balance between the workload and available resources. He guarantees the quality of the tasks performed by middle office managers. He also plays a role in facilitating communication between managers and the various departments.
• He partially handles administrative tasks related to the proper placement of temporary staff with clients, in compliance with applicable legislation and internal processes. He actively participates in the continuous improvement of administrative processes.

Your responsibilities

Manages and coordinates a team of back-office managers to ensure continuity of service:

• Organizes and distributes the workload among the various back-office managers to ensure continuous service
• Leads the team: meetings, managing pairs of managers.
• Manages the team: skills development, performance reviews, one-on-one meetings
• Prepares contracts: Creates temporary employment contracts and placement contracts exclusively through clients' digital tools and ensures their signatures
• Processes payroll, timesheets and variable pay elements: Collects all timesheets and variable pay elements (absences, various bonuses, etc.) from teams, clients, or the client's software (GTA: Automated Time Management) Enters weekly/monthly timesheets and performs verification using Osmose software Conducts weekly follow-ups with teams and/or clients regarding missing HR data
• Monitors disputes and alerts relevant parties: Alerts teams to retrieve missing information Records and tracks various complaints with the relevant departments

Key Skills & Competencies

• Should have led/managed a team of 8-12 people along with being hands on and contributing in the process
• Strong Problem-Solving Skills with a Keen Eye/Execution for Process Improvement
• Metrics Management and Creation. Working and succeeding in a SLA bound and driven set up
• Good conceptual

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we'll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.