Associate Manager, Administrative Support

IN_RSM Randstad Enterprise Private Limited; Hyderabad; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Randstad provides staffing, recruitment, and HR solutions across diverse industries, focusing on people-first growth and career development. The role involves supervising a medium-sized administrative team, guiding performance, and ensuring high service standards while coordinating with vendors and internal stakeholders.

The organization emphasizes learning culture, career architecture, and global collaboration, offering opportunities to shape operations and contribute to a thriving workforce.

Qualifications

• Good understanding of procedures and concepts within own discipline and knowledge of these elements in other disciplines
• Provides management and operational oversight to large and/or moderately complex business or technical support team members, potentially including work leaders
• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors/team leaders
• Responsible for end results of the team
• Provides input on resource planning, guidelines, processes and procedures
• Solves problems guided by policies and procedures; receives guidance from manager

Responsibilities

• Supervises a medium sized team of administrative staff. Focuses on work allocation, ongoing coaching, and performance management. Establishes and tracks employee goals and objectives. Contributes to hiring, firing, and compensation decisions
• Manages vendors and/or suppliers/contracts, ensuring consistent service delivery and performance. Collaborates with procurement and legal on contract negotiations
• Coordinates multiple related administrative areas, ensuring all environments are safe, well-maintained, and fully stocked. Coordinates repair and replacement of equipment across multiple locations
• Develops and updates policies and procedures for own area. Proposes enhancements to improve team/department performance. Collects and analyzes feedback from internal customers to assess service quality
• Manages team finances including budget setting and expense management for the own team. Analyzes department activities and reports to senior management as requested

Job description

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

• Supervises a medium sized team of administrative staff. Focuses on work allocation, ongoing coaching, and performance management. Establishes and tracks employee goals and objectives. Contributes to hiring, firing, and compensation decisions
• Manages vendors and/or suppliers/contracts, ensuring consistent service delivery and performance. Collaborates with procurement and legal on contract negotiations
• Coordinates multiple related administrative areas, ensuring all environments are safe, well-maintained, and fully stocked. Coordinates repair and replacement of equipment across multiple locations
• Develops and updates policies and procedures for own area. Proposes enhancements to improve team/department performance. Collects and analyzes feedback from internal customers to assess service quality
• Manages team finances including budget setting and expense management for the own team. Analyzes department activities and reports to senior management as requested

Grade Descriptor

• Good understanding of procedures and concepts within own discipline and knowledge of these elements in other disciplines
• Provides management and operational oversight to large and/or moderately complex business or technical support team members, potentially including work leaders
• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors/team leaders
• Responsible for end results of the team
• Provides input on resource planning, guidelines, processes and procedures
• Solves problems guided by policies and procedures; receives guidance from manager

In the accelerating world of work, we offer unparalleled opportunities. Staffing, recruitment, selection, business development, HR, IT, marketing & communications, legal or finance - wherever your talent takes you, you'll find the perfect match in a job at Randstad. To know. To serve. To trust. Striving for perfection. Simultaneous promotion of all interests. Our core values, established in the company's early days, guide our behavior and represent the foundation of our culture. At Randstad, we aim to provide our employees with meaningful rewards and fair remuneration in order to strengthen their ties with the company, while encouraging outperformance. Remuneration is based on real outcomes also taking external market developments into account. We also encourage our employees to participate in Randstad's success via our employee Share Purchase Plan. Randstad is a champion of equity around the world. We believe this helps us build a more agile, productive, and innovative workforce that reflects our talent and client base, and the society in which we work. We believe in our employees and their ability to become leaders. We provide ample opportunities for employees to further develop their leadership skills, to acquire and build a global mindset, and to effectively manage and leverage cultural differences.