Team Leader

Fintrust Capital; Aligarh; On-site; INR 550,000 - 750,000; Full time

Benefits offered by this job

Competitive fixed salary

Performance-based incentives

PF / ESI and statutory benefits

Career growth opportunities

Job summary

Fintrust Capital seeks a Team Leader Sales & Business Development to guide a team of sales executives and telecallers in achieving loan and financial product targets. The role emphasizes mentoring, performance tracking, and disciplined sales execution within the Aligarh region.

You will drive lead generation, conversions, and branch profitability while ensuring compliance and CRM utilization. A background in loans or financial services with team supervision is preferred.

Qualifications

• Graduate or above (any stream).
• Minimum 1–2 years’ experience in sales/BD, preferably in loans or financial services.
• Prior experience in team handling or sales supervision is mandatory.

Responsibilities

• Lead, mentor, and motivate a team of sales executives / telecallers.
• Allocate targets, track daily performance, and ensure KPIs.
• Conduct regular team meetings, training sessions, and performance reviews.
• Build a positive, disciplined, and performance-driven team culture.
• Drive sales of unsecured loans and other financial products.
• Manage lead funnel from generation to conversion with timely follow-ups.
• Implement sales strategies to maximize conversions, revenue, and profitability.
• Identify new markets, customer segments, and business opportunities.
• Ensure team adherence to sales processes, documentation, and compliance guidelines.
• Monitor quality of leads, customer interactions, and loan files.
• Coordinate with operations, MIS, and credit teams for smooth loan processing and disbursals.
• Ensure accurate usage of CRM tools and maintain MIS reports.
• Build and maintain strong relationships with customers, partners, and referral networks.
• Handle escalations and ensure timely resolution of customer queries.
• Ensure high standards of customer satisfaction and service delivery.
• Prepare and share daily/weekly/monthly sales performance reports with senior management.
• Communicate targets, policies, and updates from management to the team.
• Provide insights for process improvements, sales strategy adjustments, and operational efficiency.

Skills

Target-driven mindset

Accountability & discipline

Escalation handling

Local Aligarh knowledge

Tele-sales experience

CRM tools

Education

Graduate or above (any stream)

Tools

CRM tools

Job description

maximiseRole Overview

The Team Leader Sales & Business Development is responsible for leading a team of sales executives
to achieve sales, revenue, and customer acquisition targets for Fintrust Capitals loan and financial
products.

Key Responsibilities

A. Team Leadership & Performance Management

• Lead, mentor, and motivate a team of sales executives / telecallers.
• Allocate targets, track daily performance, and ensure consistent achievement of team KPIs.
• Conduct regular team meetings, training sessions, and performance reviews.
• Build a positive, disciplined, and performance-driven team culture.

B. Sales & Revenue Generation

• Drive sales of unsecured loans and other financial products offered by Fintrust Capital.
• Manage lead funnel from generation to conversion, ensuring timely follow-ups and closures.
• Implement sales strategies to maximize conversions, revenue, and branch profitability.
• Identify new markets, customer segments, and business opportunities.

C. Process & Compliance Management

• Ensure team adherence to sales processes, documentation requirements, and compliance guidelines.
• Monitor quality of leads, customer interactions, and loan files prepared by the team.
• Coordinate with operations, MIS, and credit teams for smooth loan processing and disbursals.
• Ensure accurate usage of CRM tools and maintain daily/weekly MIS reports.

D. Customer Relationship Management

• Build and maintain strong relationships with customers, partners, and referral networks.
• Handle escalations and ensure timely resolution of customer queries.
• Ensure high standards of customer satisfaction and service delivery.

E. Coordination & Reporting

• Prepare and share daily/weekly/monthly sales performance reports with senior management.
• Communicate targets, policies, and updates from management to the team.
• Provide insights for process improvements, sales strategy adjustments, and operational efficiency.

Qualifications & Skills

• Graduate or above (any stream).
• Minimum 1–2 years’ experience in sales/BD, preferably in loans or financial services.
• Prior experience in team handling or sales supervision is mandatory.

Key Competencies

• Target-driven and commercially focused mindset.
• Strong sense of accountability and discipline.
• Ability to handle escalations and problem-solve efficiently.
• Local market knowledge of Aligarh and surrounding regions is a plus.
• Experience in unsecured loan sales or tele-sales preferred.

Compensation & Benefits

• Competitive fixed salary (as per company standards).
• Attractive performance-based incentives.
• PF / ESI and additional statutory benefits (as applicable).
• Career growth opportunities within Fintrust Capital