Team Lead Career Specialist

Keka Technologies Private Limited

Ernakulam

On-site

INR 800,000 - 1,200,000

Full time

14 days+

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Job summary

Keka Technologies Private Limited is looking for a highly driven Team Leader to own end-to-end admissions performance by managing a team of counselors, improving lead conversions, and ensuring disciplined pipeline management.

You will lead and mentor Admission Officers, set targets, monitor performance, and coordinate with marketing and operations while tracking leads, conversions, and revenue to drive closures and growth.

Responsibilities

Lead and mentor a team of Admission Officers / Counselors
Set targets and monitor performance
Conduct daily huddles and feedback sessions
Own team admission targets and revenue goals
Improve conversion metrics
Drive closures on hot and warm leads
Ensure proper lead distribution
Monitor follow-ups and CRM hygiene
Coordinate with central team for lead quality
Enforce structured counseling process
Monitor call quality
Track leads, conversions, and revenue
Conduct roleplays and coaching sessions
Work with marketing and operations teams

Job description

We are looking for a highly driven Team Leader (TL) who can own end-to-end admissions performance by managing a team of counselors, improving lead conversions, and ensuring disciplined pipeline management.

Key Responsibilities:

1. Team Management & Productivity

- Lead and mentor a team of Admission Officers / Counselors

- Set targets and monitor performance

- Conduct daily huddles and feedback sessions

2. Revenue & Conversion Ownership

- Own team admission targets and revenue goals

- Improve conversion metrics

- Drive closures on hot and warm leads

- Ensure proper lead distribution

- Monitor follow-ups and CRM hygiene

- Coordinate with central team for lead quality